Insurance Sales and Customer Relationship Specialist

6 days ago


Ballwin, Missouri, United States Wes Kuhn - State Farm Agent Full time

As an Insurance Sales and Customer Relationship Specialist, you will play a critical role in helping our clients achieve their financial goals by providing personalized insurance solutions. We are seeking a highly motivated and customer-centric individual to join our team at Wes Kuhn - State Farm Agent.

About Our Team

We are a dynamic and growing team of professionals dedicated to delivering exceptional service and helping our clients achieve their goals. As an Agent Team Member, you will be part of a collaborative team that values teamwork, innovation, and customer satisfaction.

Compensation and Benefits

We offer a competitive salary plus commission/bonus structure, along with a comprehensive benefits package that includes:

  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Key Responsibilities

Your key responsibilities will include:

  • Establishing customer relationships and following up with customers, as needed
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Using a customer-focused, needs-based review process to educate customers about insurance options
Requirements

To succeed in this role, you will need:

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

An estimated salary range for this position is $45,000-$65,000 per year, depending on location and experience.



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