Insurance Sales and Customer Relationship Specialist
6 days ago
As an Insurance Sales and Customer Relationship Specialist, you will play a critical role in helping our clients achieve their financial goals by providing personalized insurance solutions. We are seeking a highly motivated and customer-centric individual to join our team at Wes Kuhn - State Farm Agent.
About Our TeamWe are a dynamic and growing team of professionals dedicated to delivering exceptional service and helping our clients achieve their goals. As an Agent Team Member, you will be part of a collaborative team that values teamwork, innovation, and customer satisfaction.
Compensation and BenefitsWe offer a competitive salary plus commission/bonus structure, along with a comprehensive benefits package that includes:
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Your key responsibilities will include:
- Establishing customer relationships and following up with customers, as needed
- Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Using a customer-focused, needs-based review process to educate customers about insurance options
To succeed in this role, you will need:
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
An estimated salary range for this position is $45,000-$65,000 per year, depending on location and experience.
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