Product Service Representative

3 weeks ago


Shoreview, Minnesota, United States TSI Full time

About TSI

TSI is a leading provider of innovative solutions that help protect people, products, and the environment. Our mission is to create a better world by delivering exceptional customer service and support.

Job Summary

We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch service to our customers, processing sales orders, and resolving product and service issues.

Key Responsibilities

  • Provide exceptional customer service via phone, email, and other communication channels
  • Process sales orders, quotes, and other customer requests in a timely and accurate manner
  • Resolve product and service issues through troubleshooting, research, and collaboration with internal teams
  • Develop and maintain strong relationships with internal sales teams and customers
  • Stay up-to-date on product knowledge, industry trends, and company policies to provide informed support
  • Collaborate with cross-functional teams to drive process improvements and customer satisfaction

Requirements

  • 2-year degree (technical or Associates) or equivalent experience
  • Minimum of 1-year customer support, inside sales, or equivalent experience
  • Strong communication, problem-solving, and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other productivity tools

What We Offer

At TSI, we value our employees and offer a competitive benefits package, including medical insurance, life insurance, short-term and long-term disability, 401K Employer Contribution, Flexible Spending Account, Education Assistance, and more. We also offer a dress-for-your-day policy, free beverages, and on-site cafeterias.

Equal Employment Opportunity

TSI is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



  • Shoreview, Minnesota, United States Ryan Hangartner - State Farm Agent Full time

    ROLE: Account Representative As a vital member of the Ryan Hangartner - State Farm Agent team, you will play a key role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You will improve the...


  • Shoreview, Minnesota, United States Ryan Hangartner - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Account Representative at Ryan Hangartner - State Farm Agent. As a key member of our agency, you will play a vital role in our daily business operations and customer success.Key ResponsibilitiesProvide expert guidance to clients on insurance products and...


  • Shoreview, Minnesota, United States ADT Security Services Full time

    Job OverviewADT Security Services is seeking a highly motivated and tech-savvy individual to join our team as a Residential Sales Representative. As a key member of our sales team, you will be responsible for demonstrating the value of our innovative security and smart home solutions to customers, while explaining our products and services in-depth and...


  • Shoreview, Minnesota, United States TSI Full time

    About TSITSI is a leading provider of innovative solutions that help protect people, products, and the environment. Our mission is to create a better world by delivering exceptional customer service and support.Job SummaryWe are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a key member of our support...


  • Shoreview, Minnesota, United States Dexian Full time

    Job Description:As a Senior Escalations Representative at Dexian, you will play a critical role in supporting less experienced individuals in providing resolutions for client inquiries and complaints. Your expertise will be essential in determining the appropriate course of action and conducting investigative steps to fully identify customer issues.You will...


  • Shoreview, Minnesota, United States TSI Incorporated Full time

    Global Product Manager RoleMSP, a Division of TSI, is seeking a skilled Global Product Manager to lead the development and execution of comprehensive global strategic and tactical business plans to optimize the profitable growth of MSP's Vapor Product Line.The successful candidate will play a key role in all aspects of the product life cycle, encompassing...


  • Shoreview, Minnesota, United States TSI Incorporated Full time

    Global Product ManagerAt TSI Incorporated, we are seeking a skilled Global Product Manager to lead the development and execution of comprehensive global strategic and tactical business plans to optimize the profitable growth of our Vapor Product Line.The successful candidate will play a key role in all aspects of the product life cycle, encompassing both...


  • Shoreview, Minnesota, United States TSI Full time

    About TSITSI is a company that aims to create a better world by helping to protect people, products, and the environment. We provide a wide range of solutions that solve our customers' problems around the world.Customer Support Representative RoleThis entry-level position serves TSI's customers and Sales teams by providing product and service information,...


  • Shoreview, Minnesota, United States TSI Full time

    About TSITSI is a company that aims to create a better world by helping to protect people, products, and the environment. We provide a wide range of solutions that solve our customers' problems around the world.Customer Support Representative RoleThis entry-level position serves TSI's customers and Sales teams by providing product and service information,...


  • Shoreview, Minnesota, United States TSI Full time

    About the RoleTSI is seeking a Customer Support Representative to provide exceptional service to our customers and internal sales teams. As a key member of our team, you will be responsible for providing product and service information, processing sales orders, and resolving product and service problems.Key ResponsibilitiesProvide superior customer service...


  • Shoreview, Minnesota, United States TSI Full time

    About TSITSI is a company that aims to create a better world by helping to protect people, products, and the environment. We provide a wide range of solutions that solve our customers' problems around the world.Customer Support Representative RoleThis entry-level position serves TSI's customers and Sales teams by providing product and service information,...


  • Shoreview, Minnesota, United States Border Foods Full time

    At Border Foods, we're dedicated to Make Lives Better for our customers and employees alike. We're proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, and guests desire to dine... where Live Más comes to life. As a Team Member, you'll be an integral part of our team, contributing...


  • Shoreview, Minnesota, United States Westinghouse Electric Company, LLC Full time

    Job SummaryWe are seeking an experienced FHE Field Service Technician III to join our team at Westinghouse Electric Company, LLC. This individual will provide support for nuclear fuel handling equipment and outage critical cranes at remote operating nuclear power plants and local service center operations.Key ResponsibilitiesInstall, set-up, maintain,...

  • Electrical Engineer

    1 month ago


    Shoreview, Minnesota, United States Westinghouse Electric Company, LLC Full time

    Job Title: Field Service Electrical EngineerWe are seeking a highly skilled Field Service Electrical Engineer to join our team at Westinghouse Electric Company, LLC. As a Field Service Electrical Engineer, you will be responsible for providing technical support for nuclear fuel handling equipment and outage critical cranes at remote operating nuclear power...

  • Electrical Engineer

    1 month ago


    Shoreview, Minnesota, United States Westinghouse Electric Company, LLC Full time

    Job Title: Field Service Electrical EngineerWe are seeking a highly skilled Field Service Electrical Engineer to join our team at Westinghouse Electric Company, LLC. As a Field Service Electrical Engineer, you will be responsible for providing technical support for nuclear fuel handling equipment and outage critical cranes at remote operating nuclear power...

  • Procurement Manager

    2 weeks ago


    Shoreview, Minnesota, United States TSI Full time

    About the RoleThe Procurement Manager will lead the Procurement department and be responsible for executing and leading the day-to-day tactical procurement activities. This includes implementing and updating purchase part compliance programs such as RoHS, Conflict Minerals, and REACH. The successful candidate will work with outside consulting and software...


  • Shoreview, Minnesota, United States ADT Security Services Full time

    Unlock Your Potential as a Residential Sales RepresentativeAre you a motivated and tech-savvy individual looking to make a real impact in the lives of others? Do you have a passion for delivering exceptional customer experiences and staying ahead of the curve when it comes to innovative security and smart home solutions?As a Residential Sales Representative...


  • Shoreview, Minnesota, United States TSI Incorporated Full time

    Technical Support Specialist for InstrumentationAt TSI Incorporated, we are committed to creating a better world by helping to protect people, products, and the environment. We are seeking a highly skilled Technical Support Specialist for Instrumentation to join our team.Key Responsibilities:Provide technical support to customers, distributors, and channel...


  • Shoreview, Minnesota, United States T S I Full time

    Job Title: North America Sales ManagerWe are seeking a highly motivated and experienced Sales Manager to lead our North America sales team. As a key member of our organization, you will be responsible for developing and executing sales strategies to drive revenue growth and achieve business objectives.Key Responsibilities:Develop and implement sales...


  • Shoreview, Minnesota, United States Kowalski's Markets Full time

    Job SummaryKowalski's Markets is seeking a skilled and enthusiastic Front-End Cashier to join our team at our Shoreview location. As a Front-End Cashier, you will be responsible for providing exceptional customer service, accurately scanning and tendering customers' orders, and maintaining a welcoming and helpful environment.Key ResponsibilitiesProvide...