Retail Sales Associate
1 day ago
Job Title: Retail Sales Associate
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at E-Z Mart. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
Responsibilities:
- Customer Service: Greet customers with a friendly demeanor, provide fast and efficient service, and express gratitude for their patronage.
- Cash Handling: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions, and managing cash refunds and exchanges.
- Shift Change: Play a crucial role in the shift change process by expertly counting money at the beginning and end of each shift.
- Specialty Products: Utilize special equipment to process a variety of specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
- Age Restrictions: Enforce age restrictions responsibly by checking identifications for restricted sales.
- Stock Management: Keep the shelves stocked and ready for customers, from food service supplies to merchandise.
- Sanitization: Maintain a sparkling clean environment by sanitizing all equipment and areas, employing the three-sink method and following proper cleaning procedures.
- Trash Management: Keep the premises impeccable by regularly cleaning and emptying trash containers.
- Vendor Deliveries: Check in vendor deliveries according to company guidelines, ensure shelves are stocked, rotated, and front-faced, and remove damaged and out-of-code merchandise.
- Bad Merchandise Resolution: Tackle challenges head-on by completing the bad merchandise form, contributing to the overall operational excellence.
- Adaptability: Embrace variety and assume other duties and responsibilities as assigned to accommodate store operational needs.
Requirements:
- Age Requirement: Must be 21 years of age or older (18 years of age or older in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personality Traits: Friendly demeanor, ability to work well in a team, and a knack for making people feel welcome.
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