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Retail Sales Associate

2 months ago


Charleston, West Virginia, United States Books-A-Million Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Books-A-Million. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities:

  • Provide customers with a personalized shopping experience by greeting each customer, answering questions, and making product recommendations.
  • Process sales transactions efficiently and accurately, including handling cash, credit card transactions, and returns.
  • Maintain a high level of product knowledge and stay up-to-date on new releases, promotions, and sales.
  • Contribute to a positive and engaging store environment by maintaining a clean and organized sales floor, recovering merchandise, and participating in visual merchandising efforts.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical ability to stand for long periods, lift up to 60 pounds, and perform other duties as required.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team of passionate book lovers.
  • Opportunities for professional growth and development.