Medical Equipment Specialist

3 weeks ago

Columbus, Ohio, United States Total Respiratory & Rehab Full time
Job Overview

We are seeking a skilled Medical Equipment Specialist to join our team at Total Respiratory & Rehab. In this role, you will be responsible for delivering and instructing patients on the use of medical equipment and supplies in their homes.

About Us

Total Respiratory & Rehab is a fast-growing Durable Medical Equipment (DME) company providing a wide range of respiratory equipment, including CPAPs/BiPAPs, oxygen concentrators, and more. Our mission is to meet the respiratory needs of our patients by offering high-quality equipment, supplies, and customer service.

Responsibilities
  • Safely operate company vehicles
  • Select and stage delivery vehicles securely
  • Functionally check and select ordered medical equipment and supplies
  • Prioritize and coordinate deliveries, pick-ups, and service calls efficiently
  • Educate patients on medical equipment and supply use through demonstrations and key operating features
  • Interact with patients of various ages
  • Perform assessments and reassessments of patient care or service needs
  • Document patient responses to care or services provided, actions taken, and outcomes
  • Complete plans of care as needed for patient care level
  • Collect accurate patient information for care, service, and treatment operations
  • Refer service complaints and compliments to relevant personnel
  • Participate in Improvement of Operational Performance activities
  • Participate in traditional and e-learning programs
  • Ensure compliance with Company policies and procedures
  • Promote teamwork and collaboration with other employees, managers, and departments
Requirements
  • High degree of integrity
  • High school diploma or equivalent required
  • 3 months industry-related work experience and/or training; or equivalent combination of education and experience
  • Professional certificate or licensure preferred but not required
  • Ability to demonstrate practical knowledge of cleaning techniques and processes applicable to the industry
  • Must demonstrate proficient ability to apply mathematical concepts to practical situations
  • Physical requirements: safely operate company vehicles, maintain attention to detail, lift and carry machinery/equipment up to 100 pounds, read printed materials/computer screens/road signs, communicate effectively
  • Must be able to work a flexible schedule as needed
  • Valid driver's license and ability to pass driving skills test required
  • Exceptional verbal, written, and interpersonal communication skills
  • Strong organizational and customer service skills
  • Excellent time management skills and ability to work independently and with a team
  • Ability to cater to diverse customer base
  • Knowledge in MS Office Suite (Word, Excel, Outlook)
  • Ability to demonstrate initiative, teamwork, and flexibility
  • Must be eligible to work in the United States
Benefits
  • Company-paid LTD, Life Insurance, and Employee Assistance Program
  • Health, Dental, Vision, Voluntary Life Insurance and LTD, STD, Accident, Critical Illness, and Hospital Indemnity Insurance
  • FSA and HSA (with employer contribution)
  • 401(k) retirement plan with match
  • Paid time off
  • Paid holidays
Salary

$60,000 - $80,000 per year, depending on experience.

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