Bosch Home Comfort Customer Advocate
7 days ago
Bosch Group is seeking a Bosch Home Comfort Customer Advocate to join our team in Londonderry, NH. As a Bosch Home Comfort Customer Advocate, you will be responsible for providing exceptional customer service to consumer and business customers for Bosch Home Comfort in North America (HCNA).
About the Role:
This role contributes to shaping next-generation customer support through automation, self-service, artificial intelligence, and multi-channel live agent support. You will use expert problem-solving and communication skills to identify customer experience pain points, take care of immediate customer concerns, and participate in initiatives for continuous improvement.
Key Responsibilities:
* Provide Tier 2 Customer Service to customers via phone, email, and chat channels.
* Assist Tier 1 Customer Service with escalated requests for product/part selection, order status, price, and availability inquiries.
* Monitor and administer open orders from order entry to receipt of shipment at customer address.
* Develop advanced knowledge of Bosch Home Comfort products and services.
Requirements:
* Minimum 3 years in a contact center, inside sales, or account management customer support role.
* Computer skills, including navigating multiple open tabs, systems, and processes.
* 3+ years of experience with Microsoft Office (Outlook, Word, Excel, PowerPoint)
* Experience using collaboration tools for remote work (Microsoft Teams)
* High school diploma required, college degree a plus.
What We Offer:
* Competitive salary: $65,000 - $80,000 per year.
* Opportunity to develop advanced knowledge of Bosch Home Comfort products and services.
* Collaborative and dynamic work environment.
* Professional development opportunities.
Location:
Londonderry, NH.
-
Home Comfort Support Expert
7 days ago
Londonderry, New Hampshire, United States Bosch Group Full timeJob OpportunityBosch Group is a leading global provider of technology and services. We are seeking a skilled Home Comfort Support Expert to join our team in Londonderry, NH.This role involves providing exceptional support to customers through automation, self-service, and multi-channel live agent assistance. As a Home Comfort Support Expert, you will be...
-
Customer Support Specialist
6 days ago
Londonderry, New Hampshire, United States Bosch USA Full timeCompany OverviewBosch Home Comfort is a leading provider of high-quality heating, cooling, and hot water systems. Our company is committed to reinventing energy efficiency by offering smart products that work together as integrated systems and enhance quality of life in an ultra-efficient and environmentally friendly manner.Job DescriptionThe Tier 2 Customer...
-
Customer Service Professional
6 days ago
Londonderry, New Hampshire, United States Bosch USA Full timeCompany OverviewBosch Home Comfort is a leading provider of high-quality heating, cooling, and hot water systems in North America. Our company is committed to innovating energy-efficient solutions that enhance the quality of life.We are seeking an experienced Customer Service Specialist to join our team in Londonderry, NH. This role contributes to shaping...
-
Tier 2 Customer Experience Expert
6 days ago
Londonderry, New Hampshire, United States Bosch USA Full timeJob SummaryWe are seeking a highly motivated and experienced Tier 2 Customer Service Specialist to join our team at Bosch Home Comfort in North America (HCNA). The successful candidate will be responsible for delivering exceptional customer service and contributing to the development of next-generation customer support strategies.Key ResponsibilitiesUse...
-
Customer Service Specialist Role
3 weeks ago
Londonderry, New Hampshire, United States Bosch USA Full timeAbout Bosch USABosch is one of the world's leading manufacturers and technology companies. We shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives.
-
Service Delivery Expert
6 days ago
Londonderry, New Hampshire, United States Bosch USA Full timeResponsibilitiesUse expert problem-solving and communication skills to identify customer experience pain points, take care of immediate customer concerns, and participate in initiatives for continuous improvement.Assist Tier 1 Customer Service with escalated requests for product/part selection, order status, price, and availability.Monitor and administer...
-
Warehouse Operations Team Lead
4 weeks ago
Londonderry, New Hampshire, United States Bosch Full timeAbout the RoleWe are seeking an experienced Warehouse Operations Team Lead to join our team at Bosch Home Comfort in Londonderry, NH.Job SummaryThe successful candidate will be responsible for leading a team of 8 associates in a distribution and returns warehouse environment. Key responsibilities include management interface, OSHA compliance, and warehouse...
-
HVAC Technical Support Specialist
1 month ago
Londonderry, New Hampshire, United States Bosch USA Full timeJob Summary: We are seeking an experienced Heating, Ventilation, and Air Conditioning (HVAC) Technical Support Specialist to join our team at Bosch Thermotechnology. As a key member of our support team, you will provide technical assistance to contractors, dealers, engineers, architects, and homeowners on various HVAC systems.Key Responsibilities:Provide...
-
Home Healthcare RN
4 weeks ago
Londonderry, New Hampshire, United States Maxim Healthcare Services Full timeOverview At Maxim Healthcare Services, we pride ourselves on providing exceptional home healthcare services to our patients and their families. With over 30 years of experience, we have established a reputation for delivering compassionate care and excellent service. Our team of skilled nurses, therapists, and home health aides work together to help...
-
Senior Home Health Nurse Specialist
1 week ago
Londonderry, New Hampshire, United States Sunbelt Staffing Full timeJob OverviewWe are seeking a skilled and experienced Home Health Registered Nurse to join our team in Londonderry, NH.Estimated Salary Range: $65-$85 per hourJob ResponsibilitiesSunbelt Staffing is looking for a dedicated and compassionate Home Health Registered Nurse to provide high-quality patient care in the comfort of their own homes. This 13-week...
-
Home Health Rehabilitation Specialist
1 week ago
Londonderry, New Hampshire, United States Interim HealthCare of New Hampshire Full timeUnlock a fulfilling career in home health rehabilitation where personalized treatments lead to optimal outcomes. As a skilled Physical Therapist, you will empower patients to regain strength, manage pain, and achieve their goals in the comfort of their own homes.Interim HealthCare of New Hampshire is seeking a dedicated Physical Therapist to join our team of...
-
Home Healthcare Nurse Practitioner
1 month ago
Londonderry, New Hampshire, United States Maxim Healthcare Service Full timeCompany OverviewAt Maxim Healthcare Services, we are committed to providing exceptional home healthcare services to patients across the nation. With over 30 years of experience, our team of dedicated nurses, therapists, and home health aides strive to deliver compassionate care and excellent service in the comfort of patients' homes.Compensation and...
-
Compassionate Caregiver
4 weeks ago
Londonderry, New Hampshire, United States Right at Home Southern New Hampshire Full timeOur MissionWe are an award-winning nurse-owned home care agency in Southern New Hampshire, dedicated to providing exceptional support to our clients. As a compassionate caregiver, you will have the opportunity to make a meaningful difference in the lives of others.About the RoleWe are seeking experienced and caring individuals to join our team as caregivers....
-
Veterinarian in Home Hospice Care Specialist
1 month ago
Londonderry, New Hampshire, United States Lap of Love Full timeAbout Lap of LoveWe are a veterinary hospice and euthanasia service that provides peaceful end-of-life care to pets in the comfort of their own homes. Our team of compassionate veterinarians, like you, prioritize providing unrushed and personalized attention to every pet and their family.Your RoleAs a mobile veterinarian with Lap of Love, you will have the...
-
Physical Rehabilitation Specialist
1 week ago
Londonderry, New Hampshire, United States Interim HealthCare of New Hampshire Full timeDeliver High-Quality Physical Therapy ServicesInterim HealthCare of New Hampshire is seeking a licensed Physical Therapist to provide top-notch physical therapy services to our patients. As a member of our rehabilitation team, you will play a critical role in helping patients regain strength, manage pain, and achieve their goals in the comfort of their own...
-
Oceanside Courier Corp Delivery Associate
2 weeks ago
Londonderry, New Hampshire, United States DWEN Full timeWelcome to DWEN where we are reviewing applicants for a unique delivery opportunity with FedEx Ground. We are looking for individuals who can help deliver packages using their own vehicles on Wednesdays, Thursdays, and Fridays. As a key member of our team, you will be responsible for collecting packages from customers and delivering them to their...
-
Care Coordinator Physical Therapist
1 week ago
Londonderry, New Hampshire, United States Interim HealthCare of New Hampshire Full timeSeeking a Skilled Physical Therapist for Home Health CareWe are looking for a compassionate and experienced Physical Therapist to join our team at Interim HealthCare of New Hampshire. As a Home Health Therapist, you will have the opportunity to work closely with patients and their families to develop personalized treatment plans that promote optimal health...
-
Community Marketing Specialist
7 days ago
Londonderry, New Hampshire, United States Welcome Wagon Full timeUnlock Your Earning Potential as a Community Marketing ExecutiveWe are seeking dynamic individuals to join our team as Outside Sales Representatives or Community Marketing Executives (CME). This commission-only position offers UNLIMITED income potential, allowing you to work a flexible schedule from home and out in the field in your local territory.About the...
-
Front Desk Support Specialist
3 weeks ago
Londonderry, New Hampshire, United States CardioOne Full timeAbout the Job: We are seeking a highly motivated Front Desk Receptionist to join our team at CardioOne. As a key member of our New England office, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of the office.The ideal candidate will have proven experience as a receptionist or in a...
-
Administrative Coordinator
3 weeks ago
Londonderry, New Hampshire, United States CardioOne Full timeAbout the Job: CardsioOne is seeking an experienced and detail-oriented Administrative Coordinator to support our Patient Services team. In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our New England office.Responsibilities:Assist patients and visitors with their...