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At Dick's Sporting Goods, we're passionate about helping athletes and sports enthusiasts achieve their goals. As a Retail Customer Service Specialist, you'll play a key role in delivering exceptional customer experiences that drive loyalty and growth.
Key Responsibilities:- Greet customers and proactively approach them to understand their needs and provide support.
- Serve as the primary customer service provider at the front end and liaison between customers and management.
- Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
We're committed to creating a workplace culture that's inclusive, supportive, and empowering. If you're passionate about delivering exceptional customer service and helping others achieve their goals, we'd love to hear from you.
