Internet Business Development Manager
3 weeks ago
Murphy Auto Group DBA MIRACLE TOYOTA is a family-owned dealership dedicated to being a part of the community, not just another new and used car dealer. Our mission statement is the foundation of our philosophy:
"Meeting Expectations is our business, Exceeding them is our Goal"
We strive to earn your business by providing exceptional customer service and a winning attitude.
What We're Looking ForWe are seeking a highly skilled Internet Manager with excellent customer service skills and a passion for digital sales and marketing. This individual will create, maintain, and measure the internet business development processes, generating appointments and quotes through proactive outbound prospecting and lead activity management.
Responsibilities- Create and maintain internet business development processes
- Generate appointments and quotes through proactive outbound prospecting and lead activity management
- Handle all incoming internet email leads
- Respond to email inquiries in a professional, well-spoken manner
- Assist customers in selecting the right vehicle – be the product expert and sounding board
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/messages intended for other sales personnel and departments promptly
- Conduct business with honesty and integrity
- Manage the lead generation process
- Oversee CRM usage
- Previous automotive dealership experience
- Superior communication skills, both oral and written
- Outstanding organizational skills
- Ability to stay strong and calm in a stressful environment; must thrive under pressure
- College degree preferred or equivalent experience
- Valid driver's license
- Ability to pass a drug and background test
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