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Head of Corporate Communications
2 months ago
At SCA Health, we have expanded to a dedicated team of 14,000 professionals who provide care for over 1 million patients annually, supporting physician specialists in various facets of patient care.
Our mission is to create value in specialty care by uniting physicians, health plans, and health systems towards a shared objective: achieving high-quality outcomes and enhancing the experience for both patients and providers, all while maintaining a lower total cost of care.
Key Responsibilities
As a vital member of SCA Health's Marketing and Communications Team, the Associate Director of Communications will enhance the organization's communication and messaging strategies, with a primary emphasis on Internal Communications. This dynamic role involves:
1. **Developing and executing** communication strategies and campaigns that align with priority business initiatives and significant internal events.
2. **Collaborating** with various business units to create and implement comprehensive, multi-channel communication plans aimed at effectively engaging team members.
3. **Building and nurturing** strong, trust-based relationships with the Marketing & Communications team, Human Resources, Operations partners, C-level executives, and other key stakeholders.
4. **Identifying** the most suitable tactics that align with communication goals and strategies, as well as the most effective channels to reach team members.
5. **Assisting** leaders and team members in planning and executing town halls and webinars, providing support with agendas, talking points, presentations, logistical coordination, and speaker preparation.
6. **Equipping** people leaders with the necessary tools and resources to communicate effectively with their teams.
7. **Implementing thoughtful improvements** to communication processes.
8. **Evaluating** the effectiveness of communication efforts using both quantitative and qualitative metrics, leveraging these insights to enhance communication strategies.
9. **Providing support** for Talent Acquisition efforts to engage and retain prospective talent.
Qualifications
**Required Qualifications**
- Bachelor's degree in communications, journalism, public relations, or a related field.
- A minimum of 5 years of experience in internal communications.
- At least 5 years of experience in people management.
- Proven track record of developing effective communications that drive action.
- Exceptional writing and editing skills.
- Experience managing a company Intranet site is preferred.
- Ability to build rapport and foster effective relationships with leaders and team members across diverse, cross-functional teams.
- Capability to quickly grasp complex topics and translate them into clear, accessible language.
- Strong interpersonal skills, both in person and over the phone, demonstrating high professionalism.
- Excellent time management and planning skills, with the ability to handle multiple competing priorities and adapt to changing demands.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
- Familiarity with video and webinar communication platforms (Zoom, Kaltura, Teams, GoToWebinar, etc.).
- Proficient knowledge of graphic design tools (Adobe Creative Cloud, Canva, etc.) and video production.
Compensation
USD $115,000.00/Yr. - USD $130,000.00/Yr.