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Customer Service Associate

2 months ago


Oak Lawn, Illinois, United States Batteries Plus Bulbs Full time

Batteries Plus Bulbs, the leading franchise in battery and light bulb retail, is actively seeking customer-focused individuals for Part-Time positions. Our stores are known for offering top national brands at competitive prices. As a Trusted Advisor, you will provide valuable insights and solutions that set us apart from our competitors, while also representing our brand with integrity.

Your responsibilities will include technical tasks such as replacing screens, batteries, and other components on smartphones and tablets, as well as key cutting and reprogramming key fob remotes. We are proud to offer a $500 Hiring Bonus to new team members.

We welcome applicants of all ages and backgrounds, and we are committed to nurturing future leaders. Whether you are embarking on your career journey, making a fresh start, or seeking new opportunities later in your professional life, we provide comprehensive training and development, along with flexible scheduling options to support your work-life balance.

Both full-time and part-time associates can enjoy a range of benefits, including:

  • Paid Time Off and Paid Holidays
  • 401(k) with Company Match
  • Tuition Reimbursement

Full-time associates (working over 30 hours per week) are also eligible for Health, Dental, and Vision coverage, in addition to company-paid Short-Term Disability and Life Insurance.

Qualifications:

  • High school diploma or equivalent, with 6 months of prior work experience preferred, or a suitable combination of education and experience.
  • Strong customer service and sales orientation with a high level of motivation.
  • Ability to quickly understand the company's electronic retail and cross-referencing systems.
  • Demonstrated technical skills and capability to work with small parts and tools.
  • Excellent communication and interpersonal abilities.
  • A valid driver's license and a clean driving record are preferred for driving roles.
  • Capability to lift 50+ lbs.

At Batteries Plus Bulbs, trust is at the core of our operations. It shapes our actions and embodies our brand promise: "Today and every day, our neighbors trust us to help repower their lives." Since our inception in 1988, we have grown to over 700 retail locations nationwide, offering an extensive selection of batteries, light bulbs, fixtures, keys, and key fobs, along with convenient services like phone and tablet repair. Our associates are characterized by their trustworthiness, helpfulness, reliability, resourcefulness, and passion. We thrive on a culture of trust, which we earn daily by upholding our values.

Note: A drug screening is required for employment. We are an Equal Opportunity Employer, including individuals with disabilities and veterans.