Customer Service Representative

4 weeks ago


Troy, Alabama, United States Flash Markets Full time
Customer Service Representative

At Flash Markets, we're looking for a friendly and approachable Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities
  • Customer Service: Provide excellent customer service, answering questions and resolving issues in a timely and professional manner.
  • Sales Floor Management: Maintain a clean and organized sales floor, restocking shelves and ensuring a visually appealing store environment.
  • Cash Handling: Accurately manage cash transactions, handle customer payments, and maintain a secure and accurate cash handling process.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a positive store environment, and provide exceptional customer service.
Requirements
  • Age Requirement: Must be at least 21 years old (18 years old in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.

Benefits: Flash Markets offers a competitive salary, paid time off, and opportunities for career growth and development.



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