Customer Service Representative

4 days ago


Troy, Alabama, United States GPM Investments LLC Full time
Job Overview

We're seeking a skilled Customer Service Representative to join our dynamic team at GPM Investments LLC. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales floor with a positive and friendly attitude.

Key Responsibilities:

  • Provide top-notch customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, restrooms, and exterior areas.
  • Support the sales floor by restocking shelves, facing merchandise, and ensuring a visually appealing store display.
  • Process transactions accurately and efficiently, handling customer payments and returns with a smile.
  • Collaborate with colleagues to achieve sales goals, promote products, and drive customer engagement.

Requirements:

  • Age Requirement: Must be 21 years of age or older (18 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.

What We Offer:

  • A fun and friendly work environment.
  • Growth opportunities and a supportive team.
  • Flexible scheduling and paid time off.
  • A competitive hourly rate of $10.


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