Senior Retail Sales Associate

2 weeks ago


San Diego, California, United States AutoZone, Inc. Full time
Job Title: Senior Retail Sales Associate

AutoZone is seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team. As a Senior Retail Sales Associate, you will be responsible for driving sales through exceptional customer service and providing a WOW Customer Experience.

Key Responsibilities:
  • Provide WOW Customer Service by exceeding customer expectations and delivering a personalized shopping experience.
  • Ensure assigned store tasks are completed in a timely manner on assigned shift, including operating cash registers and following established cash handling procedures.
  • Follow company policies and loss prevention procedures to maintain a safe and secure work environment.
  • Maintain a high level of product knowledge and stay up-to-date on current promotions and AutoZone systems.
  • Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives.
  • Practice GOTTChA and assist with the installation of wiper blades, batteries, and light bulbs.
  • Diagnose automobile problems and recommend solutions using OBDII.
  • Communicate with managers regarding customer concerns and employee matters.
Requirements:
  • High School diploma or equivalent.
  • Basic knowledge of automotive parts.
  • Excellent communication and decision-making skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule, including holidays, evenings, and weekend shifts.
Benefits:

AutoZone offers a comprehensive benefits package, including competitive pay, paid time off, medical, dental, vision, life, and short- and long-term disability insurance options, health savings and flexible spending accounts, exclusive discounts and perks, and opportunities for career growth and tuition reimbursement.



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