New Home Sales Consultant

11 hours ago


Lake Oswego, Oregon, United States Pacific Lifestyle Homes Full time
About Pacific Lifestyle Homes

Pacific Lifestyle Homes is a leading homebuilder in the Pacific Northwest, committed to building better lives through exceptional customer experiences and high-quality homes. With a strong emphasis on community impact and employee growth, we offer a dynamic work environment that fosters open communication, personal growth, and teamwork.

Job Mission

As a New Home Sales Consultant at Pacific Lifestyle Homes, you will play a crucial role in driving our sales objectives by delivering exceptional customer experiences and successfully selling our beautiful new home communities in the Portland Metro area. You will be instrumental in building trust and rapport with customers, guiding them through their new home buying journey with enthusiasm and expertise.

Responsibilities
  • Achieve or surpass monthly sales and appointment targets set by the sales manager.
  • Maintain a customer satisfaction rating of 90% or higher by providing proactive engagement and exceptional service.
  • Ensure timely follow-up with leads and maintain accurate records in Salesforce to optimize sales opportunities.
  • Present a confident and knowledgeable demeanor to customers, building trust and rapport.
  • Adhere to a structured sales process consistently to enhance efficiency and effectiveness.
  • Assist in contract and sales document preparation, ensuring accuracy and compliance.
  • Cultivate a positive customer experience by setting clear expectations and educating on the home buying process.
  • Proactively address customer inquiries with professionalism and expertise.
  • Collaborate with the Realtor/Broker community to drive Outside Realtor-generated sales, fostering strong partnerships.
  • Utilize Salesforce and other contact management software to streamline processes and boost sales performance.
Requirements
  • Proven Sales Experience: Minimum of 3 years of successful sales experience, demonstrating a track record of achieving sales targets.
  • Exceptional Customer Service: Minimum of 3 years of demonstrated excellence in delivering exceptional customer service, ensuring high satisfaction levels.
  • Strong Communication: Exceptional verbal and written communication abilities to effectively interact with clients and stakeholders.
  • Problem-Solving: Creative problem-solving approach with empathy and confidence, prioritizing the company's interests.
  • Organizational and Time Management: Strong multitasking, organizational, and time management skills to handle multiple priorities efficiently and meet deadlines.
What We Offer
  • Company supported medical, dental, and vision benefits for employees and families.
  • Participation in our 401(k)-retirement savings plan with Company contributions.
  • New home discount.
  • 120 hours of paid time off for the first year.
  • Seven paid holidays.
  • Paid volunteer hours.
  • Employee Recognition Program.
  • Employee Referral Bonus.


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