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Loss Prevention Specialist

2 months ago

Yonkers, New York, United States Kohl's Full time

Job Summary

We are seeking a highly skilled and experienced Loss Prevention Specialist to join our team at Kohl's. As a Loss Prevention Specialist, you will play a critical role in protecting our assets and preventing theft in our stores.

Key Responsibilities

  • Conduct surveillance and apprehend external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
  • Monitor customer and associate activity in the store to prevent potential theft of Kohl's assets.
  • Assist in internal theft investigations in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
  • Accurately complete all statistical and incident reports, and maintain all apprehension and investigation records according to Kohl's standards.
  • Develop and maintain knowledge and use of CCTV surveillance equipment.
  • Perform other duties as assigned, including assisting in loss prevention activities in other stores, attending court hearings on Kohl's behalf, and collecting public record information from local law enforcement agencies.

Operational, Shortage, and Safety Controls and Awareness

  • Assist in monitoring store compliance with Kohl's policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by Supervisor.
  • Participate in raising awareness to shortage control and loss prevention programs through implementation of and participation in Shortage Control and Safety Meetings, new hire orientation for associates, and regular touchbases with store associates.
  • Maintain a working knowledge of the store's alarm system and EAS system.
  • Perform other duties as assigned, including assisting in the preparation and taking of inventory, USA counts, and processing known theft markdowns.

Qualifications

  • Adhere to Kohl's policies and procedures and maintain high ethical standards.
  • Maintain attendance and dress code according to Kohl's standards.
  • Engage in effective dialogue with LP Supervisor, DLPM, and Store Management team.

Preferred Qualifications

  • Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
  • Demonstrated ability to make decisions in stressful situations.
  • Strong verbal and written communication skills, basic math and reading skills, and legible handwriting.
  • Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis. Associate must be capable of detaining theft suspects.

Benefits

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision, and other short and long-term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans, and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts, and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family, or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).