IT Manager

5 days ago


Wilmington, Massachusetts, United States Jobot Full time
IT Manager Role

This is a Contract to Hire position for an experienced IT Manager to join our dynamic team in the technology industry.

We are a IT Services Company focused on Modernization, and IT Oversight for our clients. Our organization is seeking an IT Manager who thrives in a fast-paced environment and is eager to stay ahead of the curve in IT trends and solutions.

Responsibilities:
  • Oversee the day-to-day operations of our IT department, ensuring smooth and efficient service delivery.
  • Develop and implement IT strategies and systems that align with our business goals, using expertise in IT support, IT service management, and ITIL.
  • Manage relationships with vendors and service providers, negotiating contracts, and ensuring that services are delivered as agreed.
  • Oversee network and system administration, ensuring that our infrastructure is robust, secure, and able to support our operations.
  • Lead and mentor a team of IT professionals, fostering a culture of continuous learning and improvement.
  • Identify opportunities for innovation and improvement in our IT systems and processes.
  • Collaborate with stakeholders across the organization to understand their IT needs and deliver solutions that meet these needs.
  • Manage IT projects, ensuring that they are delivered on time and within budget.
Qualifications:
  • A minimum of 5 years' experience in IT management, with a focus on IT support, IT service management, and ITIL.
  • Proven experience in vendor management, network administration, and system administration.
  • A solid understanding of IT trends and technologies, and their application in a business context.
  • Excellent leadership and team management skills, with a proven ability to lead and motivate a team.
  • Strong problem-solving skills, with a knack for finding creative solutions to IT challenges.
  • Excellent communication skills, with the ability to explain complex IT concepts in clear, non-technical language.
  • A degree in Computer Science, Information Technology, or a related field is preferred.
  • ITIL certification is highly desirable.

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