Customer Service Manager
5 days ago
About the Position:
We are seeking a highly motivated Sales Floor Supervisor to join our team at Sam's Club. As a key member of our leadership team, you will be responsible for overseeing the sales floor operations, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Manage and motivate a team of sales associates to achieve sales goals and provide exceptional customer service
- Oversee daily sales floor operations, including merchandise presentation, inventory management, and visual merchandising
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Collaborate with other departments, such as customer service and logistics, to ensure seamless operations
Requirements:
- 6 months retail experience, including operating front-end equipment and providing customer service
- Must be 18 years of age or older
Preferred Qualifications:
- Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
Compensation:
The estimated hourly wage for this position is $22.00 to $29.00 per hour, plus additional compensation in the form of premiums ranging from $0.40 per hour to $2.90 per hour in specific circumstances.
Benefits:
- Competitive pay and performance-based bonus awards
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
About Us:
Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.
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