Customer Account Coordinator Senior Professional
5 days ago
At International Paper, we offer a unique opportunity for skilled professionals to excel in our dynamic Customer Account Coordinator role. This position is ideal for individuals with a strong background in customer service and experience working in the packaging industry.
As a Customer Account Coordinator at International Paper, you will be responsible for ensuring that our customers receive a world-class customer experience. This includes acting as the primary point of contact, communicating professionally with internal and external customers, and investigating and resolving order discrepancies and customer quality complaints.
You will work closely with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment. Your ability to multitask, prioritize work effectively, and solve problems with technical and business acumen will be essential in this role.
We are looking for an individual with 1 year of industry experience, preferably with a high school diploma/GED or an undergraduate degree. Strong problem-solving, organizational, and communication skills are also required. If you have experience in plate making, mounting, graphics, structure, box making, or press experience, it would be a significant advantage.
This role offers a competitive salary ranging from $47,300 to $63,000 annually, depending on individual experience and qualifications. Additionally, you will enjoy a comprehensive benefits package, including health, welfare, and retirement plans, paid time off, education & development opportunities, and more.
The ideal candidate will possess excellent administrative, organizational, and communication skills, as well as a solid understanding of plant-specific manufacturing capabilities and international business practices. If you are a motivated professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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