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Customer Engagement Coordinator

2 months ago

Buford, Georgia, United States British Swim School Full time

Position Overview: Customer Experience Specialist

Location: Buford

Company Overview:

British Swim School is recognized as the premier swim education provider in the nation, committed to enhancing water safety and fostering a passion for swimming. We are in search of enthusiastic individuals to become part of our esteemed team.

Role Summary:

As a Customer Experience Specialist, your primary responsibility will be to cultivate a friendly atmosphere for families while ensuring positive interactions during their visits.

Key Responsibilities:

  • Greet new families and assist with enrollment processes
  • Prepare the poolside area for activities
  • Recognize and celebrate achievements while addressing parent inquiries
  • Collaborate with the aquatics team to uphold safety standards
  • Monitor water quality and temperature

Qualifications:

  • Friendly and approachable demeanor
  • Capability to implement safety protocols
  • Strong multitasking abilities
  • Commitment to water safety education

Benefits:

  • Flexible work schedules
  • Competitive hourly wage
  • Comprehensive training programs
  • Career advancement opportunities
  • Paid time off and additional benefits
  • Complimentary parking

Compensation: $18.00 per hour

Become a part of our mission to positively impact children's lives through the joy of swimming.

We seek individuals who are aligned with our vision and passionate about empowering the community. Whether engaging with families or supporting our aquatic programs, your role will be essential to our success.

Please be aware that each franchise operates independently, and hiring decisions are made by the franchise owners. For employment inquiries, please contact the specific franchise location directly.