Public Area Attendant

2 weeks ago


Pine Bluff, Arkansas, United States Saracen Casino Full time
Job Summary:

The Public Area Attendant will be responsible for maintaining the cleanliness and organization of all occupied areas within the casino, adhering to the highest standards of quality and customer satisfaction.

Key Responsibilities:
  • Maintain the cleanliness of in-house facilities, including floors, sinks, and commodes in bathrooms
  • Empty and provide clean ashtrays in the casino on a regular basis
  • Clean and disinfect all gaming devices on a regular basis
  • Discard soiled cups and other items throughout the casino on a regular basis
  • Responsible for attending to the cleaning and stocking needs of assigned areas of the casino
  • Must work with various cleaning agents and maintain a safe and healthy work environment
  • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times
  • Maintains a professional work environment with supervisors and staff
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies
  • Attend all necessary training meetings and assist in other projects as directed
Requirements:
  • Must be a minimum of 18 years of age or older upon employment
  • High school diploma or its equivalency preferred
  • Previous customer service experience preferred
  • Must be familiar with proper use of all cleaning equipment and chemicals
  • Previous housekeeping experience a plus
  • Must possess excellent communication skills
  • Ability to write routine correspondence and to speak effectively to the public, employees, and customers
  • Must have the ability to deal effectively and interact well with customers and employees
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Must present a well-groomed and professional appearance
  • Must be able to read, write, speak, and understand English
  • Must be able to respond to visual and aural cues
  • Must be able to be approved for and maintain a valid gaming license
Working Conditions:

The employee is required to be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. The employee must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust. The employee may be exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.

The employee must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

The employee must adhere to and promote the following:

READY STANDARDS

R - Recognize
E - Engage
A - Appreciate
D - Deliver
Y - Yes, We Can

Saracen Casino Resort is an Equal Opportunity Employer.


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