PBX Operator
5 days ago
The PBX Operator plays a vital role in ensuring seamless communication within the Saracen Casino Resort. This position requires a professional, courteous, and friendly demeanor to handle incoming calls and provide accurate information to guests and employees.
Key Responsibilities- Answer all calls in a timely and efficient manner, directing calls and providing requested information.
- Relay up-to-date information concerning casino events, promotions, and services.
- Promote positive public relations by providing exceptional customer service.
- Perform other duties as assigned to support the smooth operation of the casino.
- Must be at least 21 years of age or older upon employment.
- High School Diploma or equivalent required.
- Previous customer service experience preferred.
- Minimum of six months experience in customer service/hospitality experience preferred.
- Scheduling flexibility and dependability required.
The PBX Operator will work in a fast-paced, dynamic environment with frequent interruptions. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
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