Restaurant Operations Manager
1 day ago
As a Restaurant Operations Manager at Feast Enterprises, you will be responsible for overseeing the overall operations of a Popeyes unit. This role requires strong leadership and management skills, as well as the ability to motivate and inspire a team to deliver exceptional results.
Key Responsibilities:- Internal Service: Recruit, select, train, develop, and evaluate restaurant employees. Ensure that staffing levels are sufficient to meet business needs and that employees are equipped with the necessary skills and knowledge to excel in their roles.
- External Service: Manage daily activities to achieve excellence in restaurant operational performance. Provide an exceptional experience for guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality.
- Sales & Profits: Analyze restaurant operational and financial performance using management information tools. Identify trends and implement action plans for improvement, focusing on increasing restaurant sales and profitability.
- High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
- Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager; must be 100% certified in all workstations.
- Must be at least 18 years old; must complete Restaurant Manager training classes; must be ServSafe certified.
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Dealing with Ambiguity: Can effectively cope with change and shift gears comfortably.
- Learning on the Fly: Learns quickly when facing new problems and is open to change.
- Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions.
Reasonable Accommodation: Feast Enterprises, LLC dba Popeye's and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.
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