Customer Support Specialist
1 day ago
Culligan is a renowned water treatment solutions provider with a legacy spanning over eight decades. We pride ourselves on delivering top-notch service and innovative products to our customers.
Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a critical role in providing exceptional customer service and support for our water treatment solutions.
Key Responsibilities- Resolve customer complaints and issues related to our water treatment products and services.
- Process customer orders, handle billing and payments, and maintain accurate records of customer interactions.
- Develop and implement strategies to improve customer satisfaction and retention.
- 2+ years of customer service experience, preferably in a sales/marketing environment.
- High school diploma or GED and medium Microsoft Word and Excel knowledge.
- Data-entry experience and proficiency with Windows operating system and basic M.S. Excel and M.S. Word.
- A competitive salary of $17.25 per hour based on industry standards and location.
- A comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan.
- The opportunity to work with a leading brand in the water treatment industry.
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