Order Fulfillment Specialist
3 days ago
About Our Company
Industrial Finishes is a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We strive for innovation and growth while maintaining a strong commitment to excellence and integrity.
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our team as an Order Fulfillment Specialist. In this role, you will be responsible for ensuring showroom is regularly stocked, inventory is rotated, and maintain warehouse cleanliness and organization while promoting safety in the workplace.
You will process customer orders received by phone, email, or in person with excellent customer service, including will-call orders from stock, and assist with inside sales tasks such as billing and quoting prices. You will also operate a forklift to move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries.
Key Responsibilities
- Ensure showroom is regularly stocked, inventory is rotated, and maintain warehouse cleanliness and organization.
- Process customer orders received by phone, email, or in person with excellent customer service.
- Operate a forklift to move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries.
Requirements
A high school diploma or GED, prior customer service experience, and strong communication, problem-solving, and decision-making skills.
Benefits
Medical, dental, vision, HSA & FSA, 401(k) eligibility, accrual of 2+ weeks of PTO, paid holidays, employer-paid life insurance, short-term and long-term disability, employee discounts, and educational assistance program.
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