Patient Care Coordinator

2 weeks ago


Glendora, California, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will play a critical role in providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Provide exceptional patient care and support to patients and their families
  • Manage patient schedules, appointments, and wait times
  • Collect and process patient payments, including co-payments, co-insurance, and deductibles
  • Manage medical records, including scanning, filing, and preparing for scheduling
  • Answer phone calls, schedule appointments, and respond to patient inquiries
  • Work collaboratively with the healthcare team to ensure smooth patient flow
  • Resolve patient complaints and concerns in a timely and professional manner
Requirements
  • High School Diploma or equivalent required
  • 1+ years of customer service experience required
  • 1+ years of experience with MS Office required
  • Bilingual (English/Spanish) preferred
  • Previous experience in a medical office or medical environment preferred
What We Offer

At UnitedHealth Group, we offer a comprehensive benefits package, including competitive pay, paid time off, medical, dental, and vision insurance, 401(k) savings plan, and employee stock purchase plan. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.



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