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Senior Service Sales Representative

2 months ago

Memphis Tennessee, United States Bernhard LLC Full time
About Us

Bernhard LLC is a leading provider of innovative energy solutions, blending a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry.

We believe in growth, not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development.

We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Job Summary

The Senior Service Sales Representative is responsible for determining customer needs, developing and estimating project solutions, and selling HVAC service agreements for commercial and industrial clients.

This role requires a trusted advisor to the C-Suites of Bernhard's largest customers, possessing the ability to effectively and efficiently manage 5-7 key accounts.

Key Responsibilities
  • Be a trusted advisor to the C-Suites of Bernhard's largest customers
  • Possess the ability to effectively and efficiently manage 5-7 key accounts
  • Sources and contacts potential clients weekly, documents and reports on findings accurately, thoroughly and timely
  • Maintains and updates CRM software regularly
  • Works with other team members to generate additional work for Services, creates and maintains higher profit margins for both maintenance and project work
  • Actively participates in relevant training provided by and outside of the company
  • Determines customer needs, estimates all sourced work, suggests upgrades, and develops/presents solutions based on Bernhard's service offerings
  • Monitors, reports, meets or exceeds sales plan goals
  • Develops and maintains an active proposal backlog that will support achieving the designed sales plan
  • Develops long-term relationships to create brand loyalty
  • Thoroughly learns the company's service offerings to educate clients and persuade sales
  • Assists team in creating and carrying out a successful sales strategy
Requirements
  • Must have ten (10) years' experience in HVAC, Mechanical or related sales, selling owner-direct projects and maintenance agreements
  • Possesses a proven track record of repeatedly exceeding established sales goals of over $5MM annually
  • Possesses a proven track record of account management and retention
  • Must have a working knowledge of Microsoft Word, Excel and PowerPoint
  • Possesses the ability to provide innovative ideas for excellent customer care
  • Must be organized and self-motivated with the ability to source leads, make cold calls, follow up calls and visit potential clients
  • Professional manner and appearance
  • Effective verbal and written communication skills
  • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment
  • Versed in the industry and the Company's competitors
  • Ability to multitask and perform duties outside of the scope of work when necessary
Preferred Qualifications
  • Bachelor's degree in a technical or business discipline preferred or a minimum of ten (10) years of experience
Travel Requirements

15% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements

Prolonged periods of sitting at a desk and working on a computer.

Ascending and descending ladders, stairs, scaffolding, ramps, and/or poles.

Climbing stairs.

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

EEO Statement

Bernhard LLC is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.