Financial Services Representative

2 days ago


Rockford, Illinois, United States Midland States Bank Full time
Job Summary
A Teller at Midland States Bank provides exceptional customer service and processing banking transactions while promoting bank services and financial products to customers. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Process banking transactions, including deposits, withdrawals, and transfers.
  • Provide excellent customer service and resolve customer inquiries in a timely and professional manner.
  • Cross-sell bank services and promote financial products to customers.

This position involves working with various technologies and systems, including our computerized banking system and ATMs. Occasional travel for training and team meetings may be required, but most work is done within our offices or branches.

Maintaining compliance with all applicable regulations is essential to this role, including the Bank Secrecy Act (BSA).



Compensation and Benefits

We offer an estimated salary of $17 per hour, which translates to approximately $35,000 - $40,000 per year, depending on experience and location.

A comprehensive benefits package includes:

  • Comprehensive healthcare.
  • Wellness programs.
  • Paid family leave and generous paid time off.
  • Banking perks, including an Employee Stock Purchase Plan and 401K plan with company match.
  • Opportunity to participate in our Non-Qualified Deferred Compensation plan.


About Us

Midland States Bank is committed to providing exceptional customer service and financial solutions to our clients. Our mission is to make a positive impact in the communities we serve by delivering innovative financial solutions and creating lasting relationships.



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