Medical Receptionist

2 weeks ago


Norwalk, United States Insight Global Full time

We are seeking a sharp Medical Receptionist to join the Norwalk branch of a leading dermatology provider with over 20 clinics across Iowa, dedicated to offering exceptional skin care services. The Norwalk branch is a close-knit team, working collaboratively to provide the best patient care.


In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. You will work closely with 1-2 providers and 1-2 medical support staff members in a small, supportive environment.


Key Responsibilities:

  • Greet and check-in patients with a warm and professional demeanor.
  • Schedule and confirm patient appointments.
  • Answer phone calls and respond to patient inquiries.
  • Maintain patient records and ensure confidentiality.
  • Assist with billing and insurance processing.
  • Coordinate with medical staff to ensure smooth clinic operations.
  • Perform general administrative tasks as needed.


Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a medical office or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Proficiency with medical office software and systems.
  • Ability to multitask and work in a fast-paced environment


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