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Transportation Logistics Coordinator

1 month ago

Salt Lake, Utah, United States American Cybersystems Full time
Job Summary

The Transportation Analyst is responsible for planning and monitoring shipments within ICU's distribution network, ensuring a high level of customer service with a focus on managing costs.

Key Responsibilities
  • Anticipate, provide, and facilitate problem resolution on all shipment issues to meet or exceed customer, carrier, and internal key stakeholder satisfaction.
  • Manage and communicate tracking information for various transportation modes, including truckload, LTL, drayage, ocean, parcel, and air.
  • Support carriers and the global supply chain function with transportation documentation needs, such as BOL, SLI, SED, and hazardous declarations.
  • Obtain rate quotes from preferred carriers as needed to support project activities and new raw material/finished goods transportation lanes.
  • Work with dispatchers to schedule and/or reschedule delivery appointments for all loads.
  • Maintain data in the Oracle Transportation Management System (OTM) to ensure preferred carrier use is maximized.
  • Establish and maintain carrier routings for shipments between distribution centers, manufacturing plants, customers, vendors, and all nodes within the ICU Medical transportation network.
  • Investigate product overage, shortage, and damage; complete appropriate documentation and file carrier claims as needed.
  • Work closely with management and quality to ensure compliance with quality requirements and regulations for pharmaceuticals and medical devices.
  • Support transportation carrier selection efforts and changes to preferred carrier usage within the network.
  • Contribute to continuous improvement/optimization of the transportation network.
Requirements
  • Knowledge of transportation operation processes with high analytical proficiencies.
  • Excellent written and verbal communication skills, with the ability to interact professionally with customers, co-workers, and management.
  • Good organizational skills, with the ability to plan, organize, prioritize, multi-task, and use time effectively.
Preferred Qualifications
  • Medical device or pharmaceutical industry experience.
  • Oracle ERP/OTM System experience.
  • Exposure to and experience in the management of cold chain and controlled room temperature (CRT), hazardous materials, and controlled substance transportation.