Membership Programs Manager
4 weeks ago
Urban League of Portland is seeking a highly skilled Membership Programs Manager to join our dynamic team. As a key member of our Membership department, you will play a critical role in acquiring, engaging, and retaining our members, who are the backbone of our organization.
Key Responsibilities- Manage and create timely, accurate, and engaging communications to support member retention, including mail, email, and telemarketing efforts.
- Develop and execute strategies to cultivate and steward our members, including retention-focused events and other cultivation activities.
- Manage vendor relationships and ensure effective execution of matching gift, employee giving, and vehicle donation programs.
- Contribute to the development and execution of member retention and communications strategies, working collaboratively with the Membership team.
- Four years of professional experience in an administrative, customer service, or project management role, or an equivalent combination of education, training, and experience.
- Two years of marketing or non-profit fundraising experience.
- Excellent communication and interpersonal skills, with the ability to interface with OPB staff, donors, leaders, and vendors in a professional and well-informed manner.
- Experience utilizing Salesforce or other database systems to select and export accurate customer data.
- Fluency with standard computer software tools in business applications, including Microsoft Office, and the ability to quickly learn new tools and systems.
- Excellent writing and copy-editing skills, with experience authoring copy for marketing or development emails, letters, blogs, landing pages, or other solicitation or donor communications.
- Experience managing small event logistics and coordinating event teams.
- Experience in a fundraising setting or working with donors in a non-profit environment or high-level clients in a corporate workplace.
- Familiarity with the Oregon and Southern Washington market, as well as public media and its mission.
Urban League of Portland offers a competitive salary range of $56,000 - $66,000, depending on qualifications, and a comprehensive benefits package. This is an exempt position, and the successful candidate will be required to pass a background check.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about membership engagement and retention, and have the skills and experience to excel in this role, please submit your application by visiting our careers page.
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