Program Manager

4 weeks ago


Portland, Oregon, United States Central City Concern Full time
Job Description

The Clinical Operations Lead will oversee the day-to-day operations of the 16th and Burnside Recovery Center, ensuring the continuation of clinical services, including access and referrals. This role will also be responsible for assisting with onboarding new staff, training teams on CCC policies, OARs, clinical standards, workflows, and care models.

Key Responsibilities:

  • Coordinate and monitor the operation of the program, including adequate and appropriate staffing.
  • Assist with onboarding new staff and train teams on CCC policies, OARs, clinical standards, workflows, and care models.
  • Facilitate staff meetings and provide clinical supervision to direct reports.
  • Evaluate staff performance, critical competencies, and professional development opportunities.
  • Identify and schedule trainings to improve quality of care.
  • Supervise administrative and facility staff roles.
  • Manage day-to-day operations within the site and facility assets.
  • Provide coverage for direct care services when needed.
  • Document incidents and facilitate debriefings.
  • Monitor clinical compliance with all CCC policies and procedures, and contractual requirements.

Requirements:

  • Must meet qualifications for QMHP, CSWA, LPC-A or LPC, LMFT-A or LMFT, LCSW.
  • Minimum Master's Degree in Social Work, Counseling, Psychology, or similar human services field of study.
  • CADC-II required.
  • 2 years of direct substance use disorder counseling experience.
  • 2 years of supervisory experience in a clinical setting.
  • Must meet CCC privileging requirements as required by FTCA.
  • Current CPR certification required prior to start.

Benefits:

  • Generous paid time off plan beginning at 4 weeks of PTO accrual per year.
  • Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year.
  • 11 paid Holidays + 2 Personal Holidays to be used at the employee's discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance.

About Central City Concern:

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes.

Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.


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