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Customer Service Representative

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Rockville, Maryland, United States DC Vapor Inc Full time
Job Title: Sales AssociateCompany: DC Vapor Inc

DC Vapor Inc is a leading retail establishment specializing in CBD, Vape, Glass, Smoke and Kratom products. Our stores are designed to provide a bright and clean welcoming feel with great customer service to match.

Job Summary:

We are seeking highly motivated and industry-savvy individuals who possess a strong passion for delivering exceptional customer experiences and driving sales growth within our company.

Key Responsibilities:
  • Deliver outstanding customer service and sales performance
  • Maintain a clean and organized store environment
  • Ensure a "customer-ready" sales floor by maintaining fully stocked displays and merchandise
  • Assist in the display and organization of merchandise and stock areas
  • Exhibit a commitment to personal growth and company success by achieving sales and service performance goals
  • Stay up-to-date on industry trends and product knowledge
Qualifications:
  • Basic understanding of sales principles and customer service practices
  • Possess a friendly, energetic, and enthusiastic demeanor with a genuine desire to provide outstanding service
  • Effective communication skills with customers, peers, and management
  • Ability to multitask, remain attentive to customers, and adapt to the needs of the business
  • Ability to work collaboratively as part of a team and take initiative independently
  • Physical demands: This position involves constant movement, talking, hearing, reaching, grabbing, and standing. May occasionally involve stooping, kneeling, crouching, and climbing ladders
  • Availability to work standard retail hours, including early mornings, evenings, weekends, and holidays
  • Previous retail sales experience is a plus