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Key Holder

2 months ago

Arlington, Virginia, United States The Estee Lauder Companies Full time
Job Title: Key Holder - Store Operations

We are seeking a highly motivated and experienced Key Holder to join our team at The Estee Lauder Companies. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities:
  • Lead by example, modeling the behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service.
  • Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation.
  • Have responsibility for opening and closing the store on a rotational basis.
  • Use your coaching and mentoring skills to lead the sales team to achieve sales and customer service targets.
Requirements:
  • Proven retail experience, preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
What We Offer:
  • A competitive hourly range of $15.59 to $25.98, depending on qualifications, skills, experience, and/or budget.
  • Highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

The Estee Lauder Companies is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.