International Paper NAC CRM Business Operations Specialist

5 days ago

Memphis, Tennessee, United States International Paper Full time
Job Title: International Paper NAC CRM Business Operations Specialist

About the Role:

We are seeking a highly skilled CRM business operations specialist to join our team at International Paper. As a CRM business operations specialist, you will be responsible for optimizing and leveraging the full potential of our CRM platform to meet the evolving needs of our organization.

Key Responsibilities:

- Assist in the development of regular updates to NAC leadership on the strategic vision, project progress, user adoption, and overall business results related to the CRM.
- Assist in the implementation of a major technology system and collaborate closely with cross-functional teams to ensure the CRM system meets the needs of the International Paper NAC organization and aligns with business objectives.
- Responsible for setting up new users and managing user accounts, including user access and permissions, to ensure an efficient and secure CRM environment.
- Provide continuous support to CRM users, ensuring issues are promptly addressed and that users are fully equipped to leverage the CRM's capabilities.
- Centrally track and manage the adoption and oversight of user access, security, and permissions within the CRM.
- Create and maintain comprehensive documentation, including process flows, user guides, and training materials.
- Establish best practices by designing and optimizing automated processes within the CRM tool, primary focus will be on streamlining and troubleshooting operational workflows to drive efficiency and excellence.
- Support development and maintain CRM custom reports and dashboards that provide real-time insights into sales performance and customer engagement.
- Perform system administrator function of the CRM application, responsible for maintaining functional areas of contacts/relationship, accounts, opportunities, dashboards, and reports.
- Create and execute queries and reports, maintain user roles, security, and profiles.
- Train end users, prepare related documentation, participate in cross-functional teams, communicate key messages, troubleshoot, and address critical questions from the user base involving CRM.
- Align and collaborate with key internal stakeholders to communicate on key goals and objectives.

Qualifications:

- Bachelor's degree in Computer Science, Information Science, Business Administration, or a related field or equivalent work experience required.
- 2+ years CRM administration experience strongly preferred; a plus.
- Salesforce Administrator certification is preferred (Advanced Administrator certification is a plus).
- Intermediate to Advanced Microsoft Office Suite skills required.
- Knowledge of industry's standard business practices, products, and services and CRM processes.

Benefits:

International Paper offers a benefits package that includes health, welfare, and retirement plans, including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision, and pets.

Career:

Sales and Leadership training, promotional opportunities within a global company.

Impact:

We continue to build a better future for people, the planet, and our company. International Paper has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.

Culture:

International Paper promotes employee well-being by providing safe, caring, and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged, and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

Company:

International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp, and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa, and Europe. Net sales for 2023 were $ billion. Additional information can be found by visiting

  • NAC CRM Business Administrator

    2 weeks ago

    Memphis, Tennessee, United States International Paper Full time

    Job SummaryThe North American Container (NAC) Customer Relationship Management (CRM) Administrator will play a critical role in optimizing and leveraging the full potential of the CRM platform to meet the evolving needs of the organization. This position will report directly to the NAC CRM Product Owner and will be responsible for driving the efficiency and...

  • Data Engineer

    4 weeks ago

    Memphis, Tennessee, United States International Paper Full time

    Position Title:Data EngineerJob Summary:International Paper is seeking a skilled Data Engineer to join our Global Finance Information Management (GFIM) team. As a Data Engineer, you will be responsible for designing, developing, and maintaining data pipelines and systems to support our business operations.Key Responsibilities:Design and implement data...

  • Data Engineer

    2 months ago

    Memphis, Tennessee, United States International Paper Full time

    Job Summary:We are seeking a highly skilled Data Engineer to join our Global Finance team at International Paper. As a Data Engineer, you will be responsible for designing, developing, and maintaining large-scale data systems and processes to support our business operations.Key Responsibilities:Design and implement ETL processes to extract, transform, and...

  • Business Operations Specialist

    2 weeks ago

    Memphis, Tennessee, United States Forte Business Services Full time

    Job Title: Business Operations SpecialistAbout the Role:We are seeking a skilled Business Operations Specialist to join our team at Forte Business Services. As a Business Operations Specialist, you will play a key role in supporting our clients' businesses by implementing and optimizing processes. You will work closely with our clients to understand their...

  • NAC Delivery Specialist

    3 weeks ago

    Memphis, Tennessee, United States Interstate Battery System of America, Inc. Full time

    Job Title: NAC Delivery SpecialistAt Interstate Batteries, we're committed to creating a workplace where team members can be their whole selves. Our mission is to be a trusted partner for our customers and a positive force in the lives of everyone we touch.Job Summary:We're seeking a highly skilled NAC Delivery Specialist to join our team. As a key member of...

  • Sales Account Manager

    3 weeks ago

    Memphis, Tennessee, United States International Paper Full time

    Job Summary:The Global Cellulose Fibers Sales Manager, Latin America will report to the GCF Global Sales Director. The position will manage all commercial activity in the Latin America Region.Key Responsibilities:Manage all sales activities in Latin America. Primary objective is to develop new business, maintain existing business and maximize overall...

  • Data Engineer

    2 months ago

    Memphis, Tennessee, United States International Paper Full time

    Job Summary:We are seeking a highly skilled Data Engineer to join our Global Finance team at International Paper. As a Data Engineer, you will be responsible for designing, developing, and maintaining large-scale data systems and processes to support business decision-making.Key Responsibilities:Design and implement ETL processes to extract, transform, and...

  • NAC Delivery Specialist

    4 weeks ago

    Memphis, Tennessee, United States Interstate Batteries Full time

    Job Title: NAC Delivery SpecialistAt Interstate Batteries, we're committed to providing exceptional customer service and delivering top-notch products to our customers. As a NAC Delivery Specialist, you'll play a critical role in ensuring our customers receive their batteries in a safe and timely manner.Key Responsibilities:Deliver batteries to customers on...

  • Process Engineer

    3 weeks ago

    Memphis, Tennessee, United States Kruger Products Full time

    Job SummaryThe Process Engineer - Paper Mill Specialist will work closely with operational leaders and process engineers to identify issues and opportunities and to respond quickly to operational problems. This role will also work closely with Maintenance and Operating Technicians for troubleshooting, maintenance and project work.Key ResponsibilitiesLead the...

  • Paper Shredding Technician

    2 weeks ago

    Memphis, Tennessee, United States Stericycle Full time

    Job SummaryThe Shredding Specialist is responsible for receiving, segregating, and loading waste paper into a paper shredder as well as various traditional warehouse support duties.Key ResponsibilitiesUnload shredded paper, media, and products from Shred-it's trucks at the assigned branch nightly.Reload trucks with specific equipment needed for the next...

  • Business Development Manager

    4 weeks ago

    Memphis, Tennessee, United States Mac Papers Full time

    Job Title: Account ManagerLocation: Central ArkansasJob Summary:We are seeking a highly motivated and results-driven Account Manager to join our team at Mac Papers. As an Account Manager, you will be responsible for maintaining and growing our existing customer base, identifying new business opportunities, and developing strategic plans to drive sales...

  • Business Development Manager

    4 weeks ago

    Memphis, Tennessee, United States Mac Papers Full time

    Job Title: Account ManagerLocation: Central ArkansasAs an Account Manager at Mac Papers, you will be responsible for traveling to client locations to create solutions, guide, and advise on the sale of our Facility Supplies products. You will work to maintain existing business while finding new sales leads through prospecting, business directories, and client...

  • Forklift Operator

    3 weeks ago

    Memphis, Tennessee, United States Clearwater Paper Full time

    Clearwater Paper is seeking a skilled Forklift Operator to join our team in Shelby, North Carolina. As a Forklift Operator, you will be responsible for safely and efficiently moving materials and products around the plant.Key Responsibilities:Unload material and products from incoming vehicles and distribute them to assigned locationsEnsure inventory is...

  • Paper Converting Operations Manager

    3 weeks ago

    Memphis, Tennessee, United States Austin Allen Company, LLC Full time

    Production Supervisor OpportunityAustin Allen Company, LLC is seeking a skilled Production Supervisor to lead our paper converting and tissue operations. As a key member of our team, you will be responsible for facilitating production that meets quality standards and production quantity goals.Working closely with maintenance, you will ensure that machinery...

  • Senior Production Manager – Paper Converting Operations

    3 weeks ago

    Memphis, Tennessee, United States Austin Allen Company Full time

    **Production Supervisor – Paper Converting**At Austin Allen Company, we're seeking a highly skilled Production Supervisor to lead our paper converting and tissue team.As a key member of our operations team, you'll be responsible for:Facilitating production that meets quality standards and production quantity goalsWorking with maintenance to ensure...

  • Business Transformation Specialist

    3 weeks ago

    Memphis, Tennessee, United States Vaco Full time

    We are seeking a detail-oriented Business Transformation Specialist to analyze and implement change across multiple business units. This role supports a large-scale organizational shift by integrating diverse perspectives to realign roles and responsibilities around new technology.Key Responsibilities:Execute and educate stakeholders on the intent,...

  • Business Transformation Specialist

    2 weeks ago

    Memphis, Tennessee, United States Vaco Full time

    We are seeking a detail-oriented Business Transformation Specialist to analyze and implement change across multiple business units. This role supports a large-scale organizational shift by integrating diverse perspectives to realign roles and responsibilities around new technology.Change Management: Execute and educate stakeholders on the intent, objectives,...

  • Warehouse Operations Specialist

    3 weeks ago

    Memphis, Tennessee, United States Stericycle Full time

    About Us:Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment.We have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial...

  • SAP CRM Front End Developer

    4 weeks ago

    Memphis, Tennessee, United States JobRialto Full time

    Job SummaryThe SAP CRM Front End Developer will be responsible for developing and maintaining SAP CRM solutions, focusing on ABAP development, CRM UI, and integration solutions. This role requires hands-on experience in SAP CRM, S/4HANA concepts, and Fiori technologies, along with strong programming skills. The candidate will work on end-to-end CRM...

  • Business Development Manager

    4 weeks ago

    Memphis, Tennessee, United States Mac Papers Full time

    Job Title: Account ManagerLocation: Central ArkansasJob Summary:We are seeking a highly motivated and experienced Account Manager to join our team at Mac Papers. As an Account Manager, you will be responsible for maintaining and growing our existing customer base, identifying new business opportunities, and developing strategic plans to drive sales...