U-Haul Rental Expert

3 days ago

Jonesboro, Arkansas, United States U-Haul Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at U-Haul. As a key member of our customer-facing team, you will provide exceptional service to our customers, ensuring they receive the help they need to complete their moves. Your role will involve working closely with our equipment and providing support to customers both in-person and over the phone.

You will be responsible for managing rentals and inventory using our smartphone-based U-Scan technology, moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment, and preparing rental invoices. Additionally, you will install hitches and trailer wiring, fill propane, and drive a forklift (certifications offered through U-Haul upon employment).

This is a fantastic opportunity to work for a reputable company like U-Haul, where you can grow your career and develop new skills. If you're passionate about delivering exceptional customer service, we encourage you to apply.

Estimated Salary: $45,000 - $65,000 per year, depending on experience and location. Benefits: Career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey's SmartDollar program.

Responsibilities
  • Provide exceptional customer service to customers both in-person and over the phone.
  • Manage rentals and inventory using U-Scan technology.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane.
  • Drive a forklift.
  • Participate in ongoing continuous U-Haul education.

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