Customer Service Representative

2 weeks ago


Northampton, Massachusetts, United States Dxdelivery Full time
Customer Service Advisor Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.

Key Responsibilities:
  • Receive and handle customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to ensure customer requirements are met and exceeded
  • Identify and escalate potential issues to ensure prompt resolution
  • Provide excellent customer service and support to a wide range of customers
  • Contribute to the development and implementation of customer service strategies and initiatives
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are looking for a talented and enthusiastic individual who is passionate about delivering exceptional customer experiences. If you have a strong customer service background and a desire to work in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity.



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