Customer Service Liaison
2 weeks ago
- Manage a high volume of inbound calls, responding to customer inquiries and resolving issues efficiently
- Utilize established communication protocols to address customer concerns and provide solutions
- Identify customer needs, clarify information, and provide tailored solutions to meet their expectations
- Seize opportunities to upsell products and services, enhancing customer satisfaction and loyalty
- Maintain accurate records of customer interactions in our call center database
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- Proficiency in using technology and software applications
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States Food Service Circle Full timeJob Title: Catering Customer Services Assistant 5 over 7 NorthamptonJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Catering Customer Services Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing high-quality food, and maintaining a positive...
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States GEODIS Group Full time{"**Job Title:** **Customer Service Representative****Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and...
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Customer Service Representative
2 weeks ago
Northampton, Massachusetts, United States Dxdelivery Full timeCustomer Service Advisor RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Receive...
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Customer Service Representative
3 weeks ago
Northampton, Massachusetts, United States Wickes Full timeAbout WickesWickes is a leading home improvement retailer that prides itself on providing exceptional customer service. Our team is dedicated to helping customers achieve their DIY goals, and we're looking for a Customer Service Assistant to join our team.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and resolving...
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Customer Service Apprentice
3 weeks ago
Northampton, Massachusetts, United States Travis Perkins plc Full timeCustomer Service Apprenticeship OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Apprentice. As a key member of our branch team, you will be responsible for providing exceptional customer service, supporting our customers with their purchases, and working closely with our sales team to drive...
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Customer Service Representative
3 weeks ago
Northampton, Massachusetts, United States Barclays Bank PLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Colleague. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing support to our clients.Key ResponsibilitiesProvide professional and caring service to customers,...
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States Barclays Bank PLC Full timeAbout the RoleWe are seeking a highly skilled Customer Care Colleague to join our team at Barclays Bank PLC. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key ResponsibilitiesDevelop and maintain strong relationships with customers,...
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States Notgoingtouni Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprentice. As a key member of our dealership, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the highest level of satisfaction.Key ResponsibilitiesManage customer relationships and...
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Customer Service Ambassador
3 weeks ago
Northampton, Massachusetts, United States Metrobank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Retail and Business Banking team, you will play a vital role in delivering exceptional customer service and creating a positive experience for our customers.Key ResponsibilitiesProvide personalized...
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Customer Service Ambassador
4 weeks ago
Northampton, Massachusetts, United States Metrobank Full time**Job Summary**As a Customer Service Representative at Metro Bank, you will be the first point of contact for our customers, playing a key part in creating a positive experience and building our brand image.**Key Responsibilities**Greet and welcome customers, identifying and addressing their needs and advising them on our products and services.Open and...
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Customer Service Representative
3 weeks ago
Northampton, Massachusetts, United States Stop & Shop Full timeAbout Stop & ShopWe're a company that's dedicated to creating a culture where our associates feel valued and empowered to make a difference. Our goal is to provide an exceptional shopping experience for our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a PT Clerk to join our team at Starbucks. As a PT Clerk,...
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States Stop & Shop Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our Store Support Team as a Customer Service Representative. As a key member of our team, you will play a vital role in maintaining the cleanliness and organization of our store, ensuring a positive shopping experience for our customers.Key Responsibilities• Greet and...
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States Stop & Shop Full timeAbout Stop & ShopWe're committed to creating a culture where diversity and inclusion thrive. Our associates are the heart of our business, and we're dedicated to helping them grow and succeed.Job SummaryWe're seeking a PT Clerk to join our team at Starbucks. As a PT Clerk, you'll play a key role in providing exceptional customer service and supporting our...
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Customer Service Representative
4 weeks ago
Northampton, Massachusetts, United States Spare Time Entertainment Full time**Job Summary**We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Spare Time Entertainment. As a Guest Service Associate, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our entertainment center.**Key...
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Customer Service Advisor
2 weeks ago
Northampton, Massachusetts, United States Avery Healthcare Group Full timeAbout the RoleAvery Healthcare is seeking a highly motivated and empathetic individual to join our team as a Customer Service Advisor. As a key member of our care home team, you will provide a positive and welcoming public image, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.Key...
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Customer Services Team Leader
3 weeks ago
Northampton, Massachusetts, United States Wickes Full timeJob Title: Customer Services Team LeaderWe are seeking a highly skilled and experienced Customer Services Team Leader to join our team at Wickes. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Installation Apprentices, ensuring the effective delivery of our Apprenticeship Programme in line with...
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Customer Services Team Leader
4 weeks ago
Northampton, Massachusetts, United States Wickes Full timeJob Title: Customer Services Team LeaderWe are seeking a highly skilled and experienced Customer Services Team Leader to join our team at Wickes. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Installation Apprentices, ensuring the effective delivery of our Apprenticeship Programme in line with...
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Customer Services Team Leader
4 weeks ago
Northampton, Massachusetts, United States Wickes Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Services Team Leader to join our team at Wickes. As a key member of our operational team, you will be responsible for managing the day-to-day activities of our Installation Apprentices, ensuring the effective delivery of our Apprenticeship Programme in line with the Apprenticeship...
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Multi-drop Driver/Customer Service Assistant
2 weeks ago
Northampton, Massachusetts, United States Travis Perkins plc Full timeJob Title: Multi-drop Driver/Customer Service AssistantWe are seeking a highly skilled and experienced Multi-drop Driver/Customer Service Assistant to join our team at Travis Perkins plc. As a key member of our operations team, you will be responsible for delivering exceptional customer service while ensuring the safe and efficient transportation of...
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Retail Sales Associate
1 month ago
Northampton, Massachusetts, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate & Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...