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Operations Director

1 month ago

Davenport, Iowa, United States Amazon Services LLC Full time
Operations Manager Job Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who can lead and develop a team of salaried and hourly talent.

Key Responsibilities
  • Support, mentor, and motivate your salaried and hourly workforce
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Basic Qualifications
  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Experience managing a team of 2+ salaried employees and 70+ indirect employees
  • Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma