Assistant Director

4 weeks ago


Lubbock, Texas, United States Texas Tech University Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Director to join our team at Texas Tech University. As a key member of our Student Financial Aid department, you will be responsible for administering financial aid to law students, providing exceptional customer service, and ensuring compliance with federal and state programs.

Key Responsibilities:

  • Administer financial aid to law students, including processing professional judgement applications and adjusting student financial aid awards as needed.
  • Meet with students and families to discuss financial aid awards and options, providing personalized guidance and support.
  • Collaborate with colleagues to gather and analyze awarded financial aid data for annual questionnaires, including the American Bar Association Questionnaire and the U.S. News and World Report Survey.
  • Provide quality customer service to students and families, responding to inquiries and resolving issues in a timely and professional manner.
  • Counsel and award Law School Foundation scholarships, ensuring that students receive the support they need to succeed.

Requirements:

  • Bachelor's degree in a related field, with three years of related administrative and technical experience.
  • Master's degree preferred, with prior supervisory and staff development experience.
  • Prior experience with Banner or a similar ERP solution, as well as knowledge of financial aid leveraging methods and business processes.
  • Thorough understanding of federal and state aid rules and regulations, including knowledge of USDE systems such as COD, CPS/FPS, NSLDS, and SAIG Enrollment.

What We Offer:

  • A competitive salary and benefits package, including monthly pay and a comprehensive health insurance plan.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to make a meaningful difference in the lives of students and families, while contributing to the success of Texas Tech University.


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