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Event Planning Specialist

2 months ago

Boston Massachusetts, United States Westin Boston Seaport District Full time
Job Summary:

The Catering Coordinator is responsible for articulating and negotiating all details related to scheduled meetings/events requested at the hotel including event specifications and payment.

It is the responsibility of this role to work closely with clients on details pertaining to menus, set up sleeping rooms, and up-sells where possible.

Responsibilities:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance in compliance with hotel standards as required by scheduling.
  • Maintain high standards of personal appearance and grooming, including compliance with hotel dress code and wearing name tag when working.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Respond to meeting/catering inquiries.
  • Book meeting/catering events/in-house event & BEOs.
  • Generate meeting/catering contracts/BEOs.
  • Generate weekly BEO packets and distribute internally.
  • Additional responsibilities as applicable by property:
    • Add traces to existing booking for critical dates – Cut off/Deposits/Signed documents etc.
    • Post weekly schedules of CS/Catering staff
    • Distribute and collect weekly Resumes
    • Assist CS/Catering with event collateral (i.e. vouchers, signage, place cards etc.)
    • Create files with required contract documentation
    • Send out VIP Amenity Requests
    • Type and process all contracts, proposals, memos, and general correspondence for CS/Catering staff.
    • Distribute all banquet event orders, banquet checks, and Daily Event Sheets for the CS/Catering Managers and change logs.
    • Answer phones for CS/Catering staff if not picked up by third ring; Record messages as appropriate.
    • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
    • Maintain trace for all CS/ Catering Mangers.
    • Perform any other duties requested by the CS/Catering Manager.
Property Details:

Located in the heart of the city, the Westin Boston Waterfront features a unique vertical garden – a natural feature that purifies the air.

The hotel is within walking distance of the Institute Of Contemporary Art, Boston Convention Exhibitors Center, and Boston Children's Museum.

Enjoy a restful night's sleep in the hotel's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks Coffee, and a bathrobe.

Start the day with a buffet breakfast at the on-site Sauciety restaurant.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels.

Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits:
  • After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan