Consumer Care Specialist

1 month ago


Norcross, Georgia, United States OLE' Mexican Foods Full time
Job Title: Consumer Care Coordinator

Ole Mexican Foods is seeking a highly skilled Consumer Care Coordinator to join our team. As a key member of our quality assurance department, you will be responsible for ensuring that consumer feedback is properly addressed and that our products meet the highest standards of quality and freshness.

Key Responsibilities:
  • Primary contact with consumers to resolve quality issues and ensure their feedback is addressed.
  • Collaborate with sales representatives and customers to resolve quality issues and improve customer satisfaction.
  • Work closely with QA managers and plant managers to ensure that consumer issues are effectively addressed and follow-up is completed.
  • Responsible for quality issue website administration and updating product lists and QA catalogs.
  • Coordinate and perform training of new Consumer Care system users.
  • Prepare and distribute QA food safety newsletters monthly.
  • Send complaint samples to external laboratories for analysis and identification.
  • Follow up with consumers on all coupons and products sent by FedEx/UPS.
  • Manage consumer complaints and encourage customers to bring back products with foreign material for detailed investigation.
  • Assist QA corporate coordinator on BRC activities and quality projects.
  • Partner with QA managers for customer system new accounts setting.
  • Assist on customer requirements and customer specifications management system.
  • Assist on raw materials and finished product specifications central database.
  • Assist and maintain document control module system.
  • Assist on collecting data and data entry information into customer portal web bases.
  • Assist on bi-annual FDA registration from all Ole's facilities.
Requirements:
  • Excellent communication skills (verbal and written).
  • People skills and patience.
  • Team player with enthusiasm and initiative.
  • Experience in customer service or related field.
  • Bachelor's degree (desirable).
  • Skilled in computer software systems (Excel, Word, PowerPoint, Vision, etc.).
  • Bilingual (English and Spanish) preference.
  • English spoken mandatory.


  • Norcross, Georgia, United States OLE' Mexican Foods Full time

    Consumer Care & GFSI Corporate AssistantOle Mexican Foods, Inc. is seeking a highly skilled Consumer Care & GFSI Corporate Assistant to join our team.Job Summary:The Consumer Care Coordinator is responsible for effectively handling all consumer and customer issues through our Consumer Care Corporate Quality System.Key Responsibilities:Primary contact with...


  • Norcross, Georgia, United States Ole Mexican Foods, INC Full time

    Job SummaryOle Mexican Foods, INC is seeking a highly skilled Consumer Care Coordinator to join our team. As a key member of our Quality Assurance Department, you will be responsible for ensuring that consumer feedback is properly addressed and that quality issues are effectively resolved.Key ResponsibilitiesPrimary contact with consumers to ensure their...


  • Norcross, Georgia, United States Ole Mexican Foods, INC Full time

    Job SummaryOle Mexican Foods, Inc. is seeking a highly skilled Consumer Care & GFSI corporate assistant to support our quality assurance team.Key ResponsibilitiesProvide exceptional customer service to consumers and customers through the Consumer Care Corporate Quality System.Collaborate with QA managers and plant managers to ensure effective issue...


  • Norcross, Georgia, United States Sage Dental Full time

    About Sage DentalSage Dental is a leading Dental Support Organization (DSO) in the Southeast, dedicated to delivering exceptional patient care and innovative technology.Job OverviewWe are seeking a dynamic and talented General Dentist to join our team in Flowery Branch, GA. This is a full-time position, working 4 days a week, Monday-Friday, from...


  • Norcross, Georgia, United States Sage Dental Full time

    Unlock Your Potential as a General Dentist at Sage DentalSage Dental is a leading Dental Support Organization (DSO) in the Southeast, dedicated to delivering exceptional patient care through innovative technology and a culture of continuous learning. We're seeking a dynamic and talented General Dentist to join our team in Flowery Branch, GA.OverviewFull-time...


  • Norcross, Georgia, United States Medlife Primary & Urgent Care Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Assistant to join our team at Medlife Primary & Urgent Care. As a Medical Assistant, you will be responsible for providing exceptional patient care and support to our patients in a fast-paced urgent care setting.Key ResponsibilitiesPerform various patient care activities, including taking vital...


  • Norcross, Georgia, United States Learning Care Group Full time

    About the Role:We are seeking a dedicated and passionate Early Childhood Education Specialist to join our team as a Team Lead. In this role, you will be responsible for promoting the social, physical, and intellectual growth of the children in your care, while also taking the lead on classroom management and curriculum implementation.Key...

  • Assembly Specialist

    1 month ago


    Norcross, Georgia, United States ALLESET INC Full time

    About the RoleWe are seeking a skilled Assembly Specialist to join our team at Alleset Inc. As a key member of our production team, you will play a critical role in assembling high-quality medical kits that protect healthcare providers, patients, and surgical equipment.Key Responsibilities:Assemble medical kits in a sterile environment, adhering to Good...


  • Norcross, Georgia, United States VyStar Credit Union Full time

    Job SummaryVyStar Credit Union is seeking a highly skilled Relationship Development Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional member experiences, identifying member needs, and growing consumer and business relationships.Key ResponsibilitiesMember Engagement: Use each member interaction...


  • Norcross, Georgia, United States PruittHealth Full time

    Hospice Nurse SpecialistWe are seeking a compassionate and skilled Hospice Nurse Specialist to join our team at PruittHealth. As a Hospice Nurse Specialist, you will be responsible for providing high-quality patient care and coordinating the interdisciplinary care team to ensure the best possible outcomes for our patients.Key Responsibilities:Coordinate the...


  • Norcross, Georgia, United States D.H. Pace Company, Inc. Full time

    Job Title: Woodshop Production SpecialistJob Summary:We are seeking a skilled Woodshop Production Specialist to join our team at D.H. Pace Company, Inc. in Peachtree Corners, Georgia. As a Woodshop Production Specialist, you will be responsible for assisting in project setup, executing work plans, and performing carpentry and woodworking duties with care and...


  • Norcross, Georgia, United States Integrity Placement Group Full time

    Family Medicine SpecialistAt Integrity Placement Group, we're committed to delivering top-tier patient care that's tailored to each individual's unique needs. Our client is seeking a qualified Family Medicine Specialist to join their team and provide exceptional care to patients in a collaborative, team-based approach.Key Responsibilities: Provide leadership...

  • Relationship Manager

    4 weeks ago


    Norcross, Georgia, United States VyStar Credit Union Full time

    Job SummaryVyStar Credit Union is seeking a highly skilled and motivated Relationship Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional member experiences, identifying member needs, and growing consumer and business relationships.Key ResponsibilitiesProvide unbelievable member experiences...


  • Norcross, Georgia, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    MLee Healthcare Staffing and Recruiting, Inc is seeking a qualified Radiologic Technologist - Mammography Specialist to join a dynamic team at an established hospital in the Atlanta, GA metroplex. The ideal candidate will ensure accurate positioning of the breast to optimize imaging of tissue. Key Responsibilities: • Performing all general and advanced...


  • Norcross, Georgia, United States Wellstar Health System, Inc. Full time

    Job SummaryWe are seeking a skilled Cardiac Telemetry Nurse Specialist to join our team at Wellstar North Fulton Hospital. As a proactive member of an interdisciplinary team, the ideal candidate will provide high-quality, safe patient care in a dynamic and fast-paced environment.


  • Norcross, Georgia, United States Randstad US Full time

    Job SummaryWe are seeking a skilled Medical Equipment Delivery Specialist to join our team. As a Medical Equipment Delivery Specialist, you will be responsible for delivering and setting up medical equipment in patients' homes, long-term care settings, clinics, or other locations deemed necessary to service patients. This is a direct hire role that requires...


  • Norcross, Georgia, United States myMDcareers Full time

    ## Family Practice/Primary Care Physician Assistant Opportunity ### About myMDcareers At myMDcareers, we are dedicated to connecting healthcare professionals with top job opportunities. Our platform offers a seamless job search experience, allowing you to easily find and apply for positions that match your skills and preferences. ### Job Summary We are...


  • Norcross, Georgia, United States Rubin Lublin LLC Full time

    About the OpportunityWe are seeking a highly motivated and organized Administrative Assistant to join our team at Rubin Lublin LLC. This is a fantastic opportunity for a self-starter who is committed to assisting the team with a multitude of responsibilities.Key Responsibilities:Set up files in case management systems and ensure accurate profiling and...


  • Norcross, Georgia, United States CabinetCorp Full time

    About the JobCabinetCorp is seeking a highly skilled Graphic Designer/Social Media Specialist to join our team. As a key member of our marketing team, you will be responsible for creating visually stunning graphics and designing engaging social media content that drives results.Key ResponsibilitiesDesign and develop high-quality visual materials, including...


  • Norcross, Georgia, United States Randstad North America, Inc. Full time

    Empowering Patients through Home Medical Equipment ServicesAt Randstad North America, Inc., we partner with clients to provide comprehensive home medical equipment solutions that enable patients to thrive outside of hospital settings. As a Medical Equipment Delivery Specialist, you will play a vital role in ensuring the safe and efficient delivery of medical...