Insurance Agency Representative

7 days ago


Fergus Falls, Minnesota, United States Janet Swenson - State Farm Agent Full time

We are seeking a highly skilled Customer Service Representative to join our team at Janet Swenson - State Farm Agent. This is an excellent opportunity for someone looking to enhance their career while making a difference in the lives of our customers.

About the Role

This position involves generating exceptional client experiences that reinforce the growth of a successful insurance agency. As a Customer Service Representative, you will be responsible for resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

Key Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. We offer a competitive benefits package, including a simple IRA, licensing paid by the agency, bonus based on performance, flexible schedule, and opportunities for advancement.



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