Senior Programmer

2 weeks ago


Houston, Texas, United States Texas Children's Hospital Full time
Job Title: Technical Lead - Application Development

Job Summary:
We are seeking a highly skilled Technical Lead - Application Development to join our team at Texas Children's Health Plan. As a Technical Lead, you will be responsible for leading the technical support team, acting as the first point of escalation for issues and questions. You will also provide performance feedback and staffing input to managers, review and assign daily support incidents, and develop and administer system configuration and development plans.

Key Responsibilities:
  • Lead the technical support team, acting as the first point of escalation for issues and questions.
  • Provide performance feedback and staffing input to managers.
  • Review and assign daily support incidents, ensuring efficient team coverage.
  • Develop and administer system configuration and development plans.
  • Perform independent programming and system optimization tasks.
  • Implement new programming techniques, methods, and standards.
  • Manage change orders and projects, working with managers and teams to ensure adequate documentation and prioritization.
  • Document and update technical support processes, ensuring knowledge articles and workflows are accurate and accessible.
  • Coordinate system operations, troubleshooting, and emergency support for system errors.
  • Schedule and conduct training sessions for support staff, Customer Support, and Service Desk teams.
  • Collaborate with management, Information Services personnel, users, and vendors on system lifecycle activities.
  • Participate in strategic planning and hospital-wide data planning efforts, providing expert consultation on data flow and analysis.
  • Ensure compliance with Joint Commission Information Management Standards and maintain system documentation in Quality Center (QC).

Requirements:
  • Bachelor's Degree in Computer Science, Computer Technology, or Business Information Management required.
  • Master's Degree preferred.
  • 5 years of major system design and implementation experience required.
  • Management or project leadership experience preferred.
  • Application and/or professional certifications preferred.

About Us:
Texas Children's Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children, and adults in Houston and surrounding areas. With over 375,000 members and a network of over 1,100 primary care physicians, 3,200 specialists, and 70 hospitals, we are committed to providing high-quality care to our members. If you are a motivated and experienced Technical Lead - Application Development looking for a new challenge, we encourage you to apply for this exciting opportunity.

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