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Restaurant Operations Manager

1 month ago

Tulsa, Oklahoma, United States ROSATIS PIZZA Full time
About Rosati's Pizza

Rosati's Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Rosati's Pizza. As an Assistant Manager, you will be responsible for ensuring efficient restaurant operation and maintaining high production, productivity, quality, and customer service standards.

Key Responsibilities
  • Coordinate daily front and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Promote the brand in the local community through word-of-mouth and events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
Qualifications
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
  • Strong leadership, communication, motivational and people skills
  • Acute financial management skills
  • You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
  • Possess the ability to motivate your staff in a positive and creative manner
Benefits
  • Competitive Hourly Wages
  • Friendly, Team-Oriented Environment
  • Excellent Growth Opportunities

Rosati's Pizza is a rapidly growing company, and we are committed to providing our employees with the tools and support they need to succeed. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.