Pega Delivery Lead

4 weeks ago


Frederick, Maryland, United States Randstad Full time
Pega Delivery Lead Job Description

At Randstad, we are seeking a highly skilled Pega Delivery Lead to join our team in support of a program at the IRS. The ideal candidate will have extensive experience in technical project management and delivery leadership, with a strong background in enterprise architecture and system integration.

Key Responsibilities:
  • Lead and coordinate multiple Agile teams, ensuring alignment with project goals and timelines.
  • Develop and manage a product roadmap that prioritizes key use cases based on business value and complexity.
  • Provide expertise in low code/no code development, ensuring scalability and leveraging existing data integrations.
  • Oversee the integration of automated workflows with other enterprise systems and external services.
  • Implement a robust QA plan to track deficiencies, identify process improvements, and keep leadership informed of QA activities.
  • Ensure completion of all compliance documentation and validations for successful Initial Production Deployment.
  • Work with security teams to implement necessary approvals from cybersecurity, privacy, and other governance bodies.
  • Conduct engagement sessions with stakeholders using sound business process discovery and management techniques.
  • Collaborate with clients to define platform Key Performance Indicators (KPIs) and metrics.

Requirements:
  • 10+ years of experience in technical project management and delivery leadership.
  • Extensive knowledge of Agile methodologies and frameworks.
  • Strong background in enterprise architecture and system integration.
  • Experience with business process engineering and workflow automation.
  • Proven track record of managing diverse, cross-functional teams.
  • Excellent communication and stakeholder management skills.
  • Familiarity with federal compliance requirements and cybersecurity standards.

Preferred Skills:
  • Experience with low code/no code platforms (Pega, Salesforce, ServiceNow).
  • Experience with the Pega Platform.
  • Understanding of RESTful services.
  • Understanding of ITSM processes and solutions.
  • Familiarity with data integration and API management.
  • Experience with user interface design and usability principles.

Equal Opportunity Employer:
Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us. We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
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