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Street Medicine Outreach Coordinator
3 weeks ago
Overview
At Healthcare in Action, we are dedicated to delivering innovative medical care to individuals experiencing homelessness through our street medicine approach.
This role will be based in Long Beach, CA and will require the candidate to work independently as well as part of a team. The ideal candidate will have experience working with patients experiencing homelessness and will be able to communicate effectively, including articulating their own relevant personal experiences.
Job Description
- Support members who are experiencing or at risk of experiencing homelessness by managing their own health in the Long Beach area.
- Assist in motivating behavioral changes in patients to improve health outcomes through education, peer support, housing & resource navigation, and shared experiences.
- Link members to local, county, and state services/resources.
- Follow up with members and serve as a member advocate, delivering medications and other supplies as needed.
- Conduct regular outreach to onsite patients at Nav Center as well as to offsite patients to provide support for medical needs.
- Provide accompaniment and support to patients for their medical/dental/other appointments.
- Collaborate actively with staff of the Navigation Center as well as with HIA team members for care management of patients.
- Introduce tools to promote self-management & self-efficacy.
- Schedule encounters based on member's acuity level using the Healthcare in Action electronic health record system.
- Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care.
Required Skills & Qualifications
- Bachelor's degree preferred, plus 1-2 years of work experience in similar community settings.
- Direct work experience, lived experience, training, or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
- Excellent oral communication skills, as well as strong interpersonal skills.
- Maintenance of reliable transportation.
- Proficiency in operating a computer, including logging into and maneuvering around multiple systems.
- HMIS/Coordinated Entry System, preferred.
Benefits
- Base salary range: $23.51 to $37.60 per hour
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, plus 1 additional floating holiday
- Excellent 401(k) Retirement Saving Plan with employer match.
- Tuition reimbursement
