Peer Navigator
3 weeks ago
About Us
We believe that improving the state of our world is our business. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
As a Peer Navigator & Community Health Worker at Healthcare in Action, you will have the opportunity to make a difference in the lives of individuals experiencing homelessness in Long Beach, CA. Our innovative street medicine approach requires candidates with experience working with patients experiencing homelessness and strong communication skills.
Responsibilities
- Build rapport with members by communicating personal experiences to increase positive behavior changes.
- Coach members to create strategies that minimize risks associated with common health conditions and behaviors.
- Connect members to local, county, and state services/resources.
- Follow up with members and serve as a member advocate, delivering medications and other supplies as needed.
- Conduct regular outreach to onsite patients at Nav Center as well as to offsite patients to provide support for medical needs.
- Provide accompaniment and support to patients for their medical/dental/other appointments.
- Collaborate actively with staff of the Navigation Center as well as with HIA team members for care management of patients.
- Introduce tools to promote self-management & self-efficacy.
- Schedule encounters based on member's acuity level using the Healthcare in Action electronic health record system.
Requirements
- Bachelor's degree preferred, plus 1-2 years of work experience in similar community settings.
- Direct work experience, lived experience, training, or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
- Excellent oral communication skills, as well as strong interpersonal skills.
- Maintenance of reliable transportation.
- Proficiency in operating a computer, including logging into and maneuvering around multiple systems.
- HMIS/Coordinated Entry System, preferred.
What's In It For You?
- Base salary range: $23.51 to $37.60 per hour
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, plus 1 additional floating holiday
- Excellent 401(k) Retirement Saving Plan with employer match.
- Tuition reimbursement
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