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Operations Manager

2 months ago

Plymouth, Massachusetts, United States Wickes Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Wickes. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service and driving sales growth in a fast-paced retail environment.

As an Operations Manager, you will be the go-to person in the store on shift, inspiring your colleagues to deliver the best customer experience and helping to overcome any issues that arise. You will be highly organized, with a passion for ensuring our customers receive the best service possible, all while leading and motivating your team.

Key Responsibilities:

  • Lead and motivate a team of sales assistants to deliver exceptional customer service and drive sales growth
  • Manage the day-to-day operations of the store, including stock management, visual merchandising, and customer service
  • Develop and implement sales strategies to drive growth and meet targets
  • Collaborate with other store leaders to achieve business objectives

About You

We are looking for an experienced retail professional with a proven track record of delivering exceptional customer service and driving sales growth. You will have a strong understanding of retail operations and be able to lead and motivate a team to achieve business objectives.

Key Requirements:

  • Experience in a retail leadership role, preferably in a fast-paced environment
  • Proven track record of delivering exceptional customer service and driving sales growth
  • Strong leadership and motivational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

We offer a competitive salary, monthly bonus, and a wide range of benefits, including a 20% discount on Wickes products. We are committed to helping our colleagues build their careers with Wickes, with opportunities for training and development to help you progress and succeed.

Join our team and be part of a dynamic and supportive work environment where you can grow and develop your skills and career.