Product Manager

4 hours ago

West Palm Beach, Florida, United States MyBambu Full time
About MyBambu

MyBambu is a cutting-edge fintech platform that delivers innovative financial solutions to underserved communities. Our mission is to break down barriers to financial access and literacy, empowering users through a user-friendly mobile experience.

Job Summary

We are seeking a highly motivated Junior Product Manager to join our team. As a key member of our product development team, you will assist in the requirement gathering, configuration, and deployment of our software solutions. You will work closely with senior team members to learn best practices in implementation, provide cross-functional support to appropriate teams during the setup process, and ensure that any new vendor integrations or products meet expectations.

Key Responsibilities
  • Engage with vendors to identify their requirements and tailor solutions to effectively integrate within our software development process.
  • Support the project management team in the pre-development planning process, assisting in user story creation, sprint planning, backlog refinement, and development meetings as needed.
  • Assist in developing training materials and delivering training sessions to the customer care team, providing ongoing support to team leads and stakeholders during the implementation phase to facilitate a smooth transition.
  • Proactively identify and resolve any issues that arise during implementation.
  • Create and maintain detailed bilingual documentation on configurations, processes, and customizations to support future projects.
  • Create and deliver engaging presentations to effectively communicate the features, benefits, and metrics of our products to stakeholders and internal teams.
  • Gather feedback from clients and internal stakeholders to identify opportunities for product and process improvements.
Requirements
  • Bilingual proficiency in Spanish and English, with the ability to read and write flawlessly in both languages.
  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent experience.
  • 2+ years of experience in software implementation, technical support, project management, or a related field.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication skills with the ability to translate technical concepts to non-technical users.
  • Ability to work on-site in West Palm Beach, Florida.
What We Offer
  • Excellent medical coverage.
  • 15 days of paid time off.
  • 7 days of paid holidays.
  • Our small family corporate culture.

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