Service Advisor Manager
5 days ago
We are seeking a highly skilled Service Advisor Manager to join our team at Walker's Renton Mazda. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Estimated Salary: $45,000 - $75,000 per year
Key Responsibilities- Lead the service department, overseeing service orders and workflow to ensure seamless customer interactions
- Develop and implement strategies to enhance customer satisfaction, loyalty, and retention
- Collaborate with technicians, administrators, and other stakeholders to achieve sales and service goals
- Maintain accurate records, analyze data, and make informed decisions to drive business growth
- Stay up-to-date with industry trends, best practices, and manufacturer requirements to provide expert guidance
- Bachelor's degree in Business Administration or related field; 2+ years of experience in a leadership role within the automotive industry
- Demonstrated ability to manage multiple priorities, delegate tasks, and motivate team members
- Excellent communication, interpersonal, and problem-solving skills
- A strong understanding of customer needs, market trends, and competitor analysis
- Possess a valid driver's license and maintain a clean driving record
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