Service Advisor Manager

5 days ago


Renton, Washington, United States Walker's Renton Subaru Full time
Job Overview

We are seeking a highly skilled Service Advisor Manager to join our team at Walker's Renton Mazda. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

Estimated Salary: $45,000 - $75,000 per year

Key Responsibilities
  • Lead the service department, overseeing service orders and workflow to ensure seamless customer interactions
  • Develop and implement strategies to enhance customer satisfaction, loyalty, and retention
  • Collaborate with technicians, administrators, and other stakeholders to achieve sales and service goals
  • Maintain accurate records, analyze data, and make informed decisions to drive business growth
  • Stay up-to-date with industry trends, best practices, and manufacturer requirements to provide expert guidance
Requirements
  • Bachelor's degree in Business Administration or related field; 2+ years of experience in a leadership role within the automotive industry
  • Demonstrated ability to manage multiple priorities, delegate tasks, and motivate team members
  • Excellent communication, interpersonal, and problem-solving skills
  • A strong understanding of customer needs, market trends, and competitor analysis
  • Possess a valid driver's license and maintain a clean driving record


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